Can't connect to bluetooth device and troubleshooter missing files.

Reported
Anonymous
2023-08-10T21:22:16+00:00

When connecting to my Bluetooth speakers, it says: "We didn't get any response from the device, try connecting again.

When trying to troubleshoot this issue an error pops up stating: "ms-contact-support://settomgs/settingspagetroubleshootbluetooth. this file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the default app settings page."

this all happened after I upgraded from Windows 10 to Windows 11. Please help

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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112 answers

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  1. Anonymous
    2024-05-12T06:23:52+00:00

    i dont have expand bluetooth option on my screen `

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  2. Anonymous
    2024-05-11T08:51:03+00:00

    bluetooth is not connect to my speaker

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  3. Anonymous
    2024-05-10T07:09:36+00:00

    my bluetooth icon is missing and even the on/off button is not appearing

    0 comments No comments
  4. Anonymous
    2024-05-10T02:13:10+00:00

    Other actions did not work in Adding a Microsoft Mouse via Bluetooth.

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