Can't connect to bluetooth device and troubleshooter missing files.

Reported
Anonymous
2023-08-10T21:22:16+00:00

When connecting to my Bluetooth speakers, it says: "We didn't get any response from the device, try connecting again.

When trying to troubleshoot this issue an error pops up stating: "ms-contact-support://settomgs/settingspagetroubleshootbluetooth. this file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the default app settings page."

this all happened after I upgraded from Windows 10 to Windows 11. Please help

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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112 answers

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  1. Anonymous
    2024-04-15T12:51:24+00:00

    Microphone can not be located and will not pair with wireless mic

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  2. Anonymous
    2024-04-10T03:33:20+00:00

    fix bluetooth driver

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  3. Anonymous
    2024-04-06T10:57:43+00:00

    i cannot start the bluetooth and mi icon is also missing

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  4. Anonymous
    2024-04-02T23:22:06+00:00

    I do every tutorial how to fix the issue, but every time it doesn't work. The bluetooth icon don't show up, on/off toggle doesn't show in settings and in device menager i don't have bluetooth option. I installed 10 different drivers, from Intel, official website and no one worked for me. If you could help me I would be very happy and gratefull.

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  5. Anonymous
    2024-04-01T22:52:35+00:00

    يقونة Bluetooth مفقودة، أو لا يمكن تشغيل Bluetooth أو إيقاف تشغيله

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