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Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Please try the following methods below.
- Press Windows key+R to open Run then type: services.msc
This will open Services app
Find Bluetooth Support service in the list
Right click it then select Restart
Right click it again then select Properties
Click General Tab, in the Startup Type option, choose Automatic in the drop down list.
Click Apply and OK.
Restart your computer.
- Open Device Manager
Click View > Show hidden devices
Expand Bluetooth
Right click the Bluetooth driver
Select Uninstall
Restart your computer
If the issue still persists, what is the exact make and model of your computer?
Press Windows key+R to open Run then type: msinfo32
Press Enter
Please take a screenshot of the System Information window and post it in your next response. Note: Don't include any personal information or sensitive data.
https://answers.microsoft.com/en-us/feedback/fo...
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor