I have Oticon hearing aids but they don't show up on the list of items to connect to, how can I move forward?
Can Hearing aids that are Bluetooth capable be used on a Windows 11 laptop?
I just got a new laptop that has Windows 11 as its OS. It has Bluetooth settings, but when I check it, I don't see any way to pair my hearing aids to it.
They sync to my iPhone and iPad.
Is there a way to add them so I can use them when I'm using the computer so I don't disturb others in the room?
Windows for home | Windows 11 | Devices and drivers
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74 answers
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Anonymous
2024-04-09T19:43:09+00:00 -
Anonymous
2024-04-10T14:51:55+00:00 Hi, as noted earlier, YOU CAN"T! hearing aids use a proprietary type of Bluetooth that is different from the Bluetooth Ear buds & headphones use, unless you have a brand that has an add on device to bridge the difference like the signia device above. Microsoft says they are developing Bluetooth definitions for W11 for hearing aids but they are not available yet. Sorry, I have the same problem with my brand of hearing aids.
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Anonymous
2024-04-11T02:31:49+00:00 thank you
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Anonymous
2024-04-12T15:44:34+00:00 Just going to put my 2 cents in:
I have Oticon Intent HAs that support Bluetooth LE. (They also came with the ConnectClip bridge device)
If I attempt to pair them on a Lenovo Yoga Gen 7 with Windows 11 23H2 they show up when doing a Bluetooth discovery and the icon is a Hearing Aid icon. When I click on the first one it even tells me it found the other one and asks if I want to connect it too:
Once I click Connect it appears to connect and then the device screen shows the status under the hearing aid change to disconnected and it won't connect again. They show up in the Device Manager under Bluetooth along with a dozen instances of "Bluetooth LE Generic Attribute Service".
It looks like Windows 11 24H2 is coming with some Bluetooth updates so I'm hoping this will fix the issue.
In the mean time I can continue to use the ConnectClip bridge device. It's not always the most reliable so most of the time I just use a headset and offset one side to sit on top of my ear over the Hearing Aid mic.
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JosephT71 9,220 Reputation points
2024-04-13T02:01:31+00:00 Your laptop is listed as Bluetooth 5.2 hardware ready --- which means that it doesn't have the bluetooth 5.2 drivers yet.
You can check your laptop's bluetooth version.