Clipboard problems (can not copy/paste) in Windows 11

Anonymous
2023-11-27T07:08:13+00:00

Clipboard stops to working in random time during the working day. Can't copy/paste, clipboard manager is empty. No any special actions done before this: it just stops to work in regular routine. I just have to restart Windows and hope to work for a next few hours.

It's make me crazy to restart my computer few times a day. I have complicated environment with VM's, Docker, IDE, SSH Terminals and should restart it JUST BECAUSE SUDDENLY I HAVE NO CLIPBOARD.

HOW IT'S EVEN POSSIBLE TO BREAK THE CLIPBOARD??? I CAN'T BELIEVE IT'S NOT JOKE

Windows 11 is broken! Please fix it!

I know here a lot of people with same issue. Please comment: let's make this problem visible to MS.

Please no generic advises about restart explorer, dism/sfc, troubleshooting and reinstalling my OS.

All of this was tried many times and doesn't solve this deep Windows bug.

My system information:

Windows 11 22H2 (x64), build 22621.2715, all the updates installed (Nov 2023)

Ryzen 7 5800H, 32 Gb RAM

UPDATES:

SOLUTION #1 (JUNE 2024): confirmed and tested

As I noticed before, clipboard issue was always after my computer was left for some time switched on. During this my screensaver was shown and SOME BACKGROUND TASKS performed. This caused the issue 100% of time! I was trying to find and disable background tasks - but it doesn't help.

So, here's my solution: don't let PC to get idle. I've installed Caffeinated utility and keep my PC always awake, even when I'm go out for a few hours or night. AND IT WORKS! For 1 month already no more Clipboard Problem, no any restart! So I recommend to try this method.

SOLUTION #2 (doubtful: works for some)

Discovered by Glen Decker, instructions by Kim-LarryPapp

I hope it can help shine a light. You can follow the steps below. Some things to note, I've placed keystrokes in square brackets to indicate the keyboard touches, and the 'WIN' key refers to the Windows Key on the keyboard. (e.g. [ctrl+alt+del])

  • [Win + R] to open the Run Window
  • [services.msc] => [enter]
  • Click the 'Name' column heading to be sure the items are listed in alphabetical, A to Z.
  • Scroll down to find the item listed 'Connected Devices Platform Service' (Служба платформы подключенных устройств)
  • Double-Click the item to open the properties window.
  • Change the 'Start-up Type' in the drop-down to 'Disabled'. Mine was set to 'Automatic (Delayed)'.
  • Reboot

UPDATE FROM SEPTEMBER 2024:

From the moment I discovered solution #1 I have no issues with clipboard at all - for 3 months in a row!

Just using Caffeinated utility or PowerToys Awake - yes, not fix, but stable workaround. At least I can do my job while Microsoft ignores this issue.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-29T17:28:25+00:00

    Glen, good news. I made the change you suggested yesterday and turned off my daily schedule task re-boot and so far, I've had no issues. I made it past the 27 hours with no issues. Normally it would have failed by now. I'll keep you posted over the next few days.

    I hope others that read this forum give it a try and report back.

    Thanks again!

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  2. Anonymous
    2024-06-27T16:32:20+00:00

    Glen, I read through this, and I'm interested in your fix. Can you explain in simple terms what exactly what to do to disable the tasks you mention. If this work I would like to pass it on to Level 3 and the engineers.

    Thank you for your post.

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  3. Anonymous
    2024-06-27T11:04:50+00:00

    Thank you, after months of working with Microsoft I offered to pack up my P/C and send it to India if they couldn't recreate the problem in the lab. My P/C has been totally rebuilt at least 6 times with a format of the hard drive and the problem was still there. I'll keep you posted with any updates. I think now since they have an open ticket, they can't close it until it's fixed.

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  4. Anonymous
    2024-06-27T10:12:05+00:00

    Still receiving weekly updates from Level 3 and Engineering, still working on it. At least now they realize they have a serious problem.

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  5. Anonymous
    2024-06-19T14:01:46+00:00

    I don't want to disable Clipboard History because it's useful for me and doesn't connected with this error. As mentioned before, how it can break clipboard after overnight IDLE state?

    MY SOLUTION, THAT WORKS FOR 1 MONTH ALREADY WITHOUT ANY REBOOT

    As I noticed before, clipboard issue was always after my computer was left for some time switched on. During this my screensaver was shown and SOME BACKGROUND TASKS performed. This caused the issue 100% of time! I was trying to find and disable background tasks - but it doesn't help.

    So, here's my solution: don't let PC to get idle. I've installed Caffeinated utility and keep my PC always awake, even when I'm go out for a few hours or night. AND IT WORKS! For 1 month already no more Clipboard Problem, no any restart! So I recommend to try this method.

    And yeah, this is not a solution (HEY MICROSOFT!), but workaround - maybe it helps someone too.

    Link for utility (small and free): *http://desmondbrand.com/caffeinated/*

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