Clipboard problems (can not copy/paste) in Windows 11

Anonymous
2023-11-27T07:08:13+00:00

Clipboard stops to working in random time during the working day. Can't copy/paste, clipboard manager is empty. No any special actions done before this: it just stops to work in regular routine. I just have to restart Windows and hope to work for a next few hours.

It's make me crazy to restart my computer few times a day. I have complicated environment with VM's, Docker, IDE, SSH Terminals and should restart it JUST BECAUSE SUDDENLY I HAVE NO CLIPBOARD.

HOW IT'S EVEN POSSIBLE TO BREAK THE CLIPBOARD??? I CAN'T BELIEVE IT'S NOT JOKE

Windows 11 is broken! Please fix it!

I know here a lot of people with same issue. Please comment: let's make this problem visible to MS.

Please no generic advises about restart explorer, dism/sfc, troubleshooting and reinstalling my OS.

All of this was tried many times and doesn't solve this deep Windows bug.

My system information:

Windows 11 22H2 (x64), build 22621.2715, all the updates installed (Nov 2023)

Ryzen 7 5800H, 32 Gb RAM

•

UPDATES:

SOLUTION #1 (JUNE 2024): confirmed and tested

As I noticed before, clipboard issue was always after my computer was left for some time switched on. During this my screensaver was shown and SOME BACKGROUND TASKS performed. This caused the issue 100% of time! I was trying to find and disable background tasks - but it doesn't help.

So, here's my solution: don't let PC to get idle. I've installed Caffeinated utility and keep my PC always awake, even when I'm go out for a few hours or night. AND IT WORKS! For 1 month already no more Clipboard Problem, no any restart! So I recommend to try this method.

SOLUTION #2 (doubtful: works for some)

Discovered by Glen Decker, instructions by Kim-LarryPapp

I hope it can help shine a light. You can follow the steps below. Some things to note, I've placed keystrokes in square brackets to indicate the keyboard touches, and the 'WIN' key refers to the Windows Key on the keyboard. (e.g. [ctrl+alt+del])

  • [Win + R] to open the Run Window
  • [services.msc] => [enter]
  • Click the 'Name' column heading to be sure the items are listed in alphabetical, A to Z.
  • Scroll down to find the item listed 'Connected Devices Platform Service' (Служба платформы подключенных устройств)
  • Double-Click the item to open the properties window.
  • Change the 'Start-up Type' in the drop-down to 'Disabled'. Mine was set to 'Automatic (Delayed)'.
  • Reboot

UPDATE FROM SEPTEMBER 2024:

From the moment I discovered solution #1 I have no issues with clipboard at all - for 3 months in a row!

Just using Caffeinated utility or PowerToys Awake - yes, not fix, but stable workaround. At least I can do my job while Microsoft ignores this issue.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-14T10:41:18+00:00

    I would hazard a guess that your work with them over the last year may have helped them fix it!

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  2. Anonymous
    2024-10-14T08:29:13+00:00

    Read the rest of the thread, the issue looks to be fixed in the latest update.

    Dean ResourceReplied on October 3, 2024

    Applied the latest windows preview update KB5043145 and so far, 2 days gone and no problems with copy and pasting. I used to get a failure every 24 hours.

    coincidentally, i worked remotely on my machine for a week before applying the update above and not once did the copy and paste fail.

    It could potentially be either of these two updates KB5043076, KB5043076 but it did get better after the first one.

    Microsoft may have fixed it!

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  3. Anonymous
    2024-10-13T10:08:12+00:00

    Not sure why Microsoft is not fixing this. It is such a waste of time and causes a loss in productivity when the most basic thing like copying and pasting don't work.
    There are enough "features" in Microsoft 11 that cause loss in productivity (such as it's wannabe attempt at a Mac start menu) though I expect that the least they can do is fix such an obvious and problematic bug.

    I would avoid buying a new PC with Windows 11 at all costs!

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  4. Anonymous
    2024-09-23T19:47:53+00:00

    I know this works in Word and Outlook, haven't tried Excel, but when my clipboard stopped copying, and would not paste what was already in it, if I have text & images in one Word doc I can select what I want to copy and drag it to the other document. (Actually, Ctrl+drag make a copy of it within the same document, not sure if Ctrl is needed between documents.

    (Dragging a file from one drive to another copies it, but within the same drive it moves it.)

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  5. Anonymous
    2024-09-23T19:19:30+00:00

    My clipboard stops copying and won't paste what's already in it, at random times too.

    I'm using W10 Pro 22H2.

    Restart is the only way to restore the clipboard, but for how long? Being active doesn't seem to help. I'll copy one thing okay, but a minute later copying another thing doesn't copy. W10 clipboard manager/history just doesn't show the last copied thing, only prior copies and pinned items.

    I've also found that taking a screen shot (Shift+WinKey+S) and trying to paste into MS Paint (the one from W7) says "the clipboard cannot be opened" when the issue occurs.

    I found this started after the July 2024 cumulative was installed, so I uninstalled it, and the problem went away. Others say this has been around for years, and I used to have it happen, but rarely, until the July cumulative.

    Since then, I got the August 2024 cumulative, and again the clipboard stopped working at random times, so I uninstalled the August cumulative.

    It's too early to tell as I just uninstalled within the hour, but the clipboard is still working.

    BTW, I tried a lot of the things mentioned in other posts, but none of those helped. I haven't installed any new apps, no special drivers since it was working, I tried restarting file explorer and running rdpclip.exe and dwm.exe as admin, (I just found "cmd /c "echo off | clip"" so haven't tried that but will if clipboard stops working.)

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