Clipboard problems (can not copy/paste) in Windows 11

Anonymous
2023-11-27T07:08:13+00:00

Clipboard stops to working in random time during the working day. Can't copy/paste, clipboard manager is empty. No any special actions done before this: it just stops to work in regular routine. I just have to restart Windows and hope to work for a next few hours.

It's make me crazy to restart my computer few times a day. I have complicated environment with VM's, Docker, IDE, SSH Terminals and should restart it JUST BECAUSE SUDDENLY I HAVE NO CLIPBOARD.

HOW IT'S EVEN POSSIBLE TO BREAK THE CLIPBOARD??? I CAN'T BELIEVE IT'S NOT JOKE

Windows 11 is broken! Please fix it!

I know here a lot of people with same issue. Please comment: let's make this problem visible to MS.

Please no generic advises about restart explorer, dism/sfc, troubleshooting and reinstalling my OS.

All of this was tried many times and doesn't solve this deep Windows bug.

My system information:

Windows 11 22H2 (x64), build 22621.2715, all the updates installed (Nov 2023)

Ryzen 7 5800H, 32 Gb RAM

UPDATES:

SOLUTION #1 (JUNE 2024): confirmed and tested

As I noticed before, clipboard issue was always after my computer was left for some time switched on. During this my screensaver was shown and SOME BACKGROUND TASKS performed. This caused the issue 100% of time! I was trying to find and disable background tasks - but it doesn't help.

So, here's my solution: don't let PC to get idle. I've installed Caffeinated utility and keep my PC always awake, even when I'm go out for a few hours or night. AND IT WORKS! For 1 month already no more Clipboard Problem, no any restart! So I recommend to try this method.

SOLUTION #2 (doubtful: works for some)

Discovered by Glen Decker, instructions by Kim-LarryPapp

I hope it can help shine a light. You can follow the steps below. Some things to note, I've placed keystrokes in square brackets to indicate the keyboard touches, and the 'WIN' key refers to the Windows Key on the keyboard. (e.g. [ctrl+alt+del])

  • [Win + R] to open the Run Window
  • [services.msc] => [enter]
  • Click the 'Name' column heading to be sure the items are listed in alphabetical, A to Z.
  • Scroll down to find the item listed 'Connected Devices Platform Service' (Служба платформы подключенных устройств)
  • Double-Click the item to open the properties window.
  • Change the 'Start-up Type' in the drop-down to 'Disabled'. Mine was set to 'Automatic (Delayed)'.
  • Reboot

UPDATE FROM SEPTEMBER 2024:

From the moment I discovered solution #1 I have no issues with clipboard at all - for 3 months in a row!

Just using Caffeinated utility or PowerToys Awake - yes, not fix, but stable workaround. At least I can do my job while Microsoft ignores this issue.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-07-12T12:44:05+00:00

    Glen and Dean, Microsoft is very interested in your problems, however, they cannot contact you direct. They are requesting that you open a problem with them using Support.microsoft.com I have directed Microsoft Level 3 to our communications that we have been using. Good

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  2. Anonymous
    2024-07-12T12:18:10+00:00

    Just to say it, I had the same thought, "Maybe this one fixed it..." type thing. I have two issues on my PC after the Win11 update. One of them being the clip and the CDSP, and the other being the fight between graphics cards. I have an Intel 630 UHD and an external NVIDIA (6 monitor setup). Since 11, if my PC is restarted without the NVIDIA graphics card, my system starts with nothing, only the control panel. No start button, no windows key, no taskbar, nothing but the task manager (hope you know your DOS commands). If you disable, reboot, then re-enable, everything is okay (<== That was a tough 48 hours).

    Either way, I hoped the same with the latest update, I do for every update. With this one, I didn't have much hope since it crashed my system (and Dean's) to the point of reboot 'Press F8 to go into diagnostic mode'.

    I still tried it... no change on the graphics card situation, as far as the CDSP, I've changed it to 'Automatic (Delayed Start)' as of a moment ago, but I haven't stressed it yet (no VS, no Excel). My thought being, if the issue is timing on the graphics card, suggesting a conflict of resources to me, maybe it's the same here.

    If the delay in the 'Delayed Start' is long enough, maybe that's the ticket... I'll report back. For now, I have to go to my other job :D

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  3. Anonymous
    2024-07-12T10:47:46+00:00

    I'll still give it a try later this afternoon and after I talk to MS-Level 3.

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  4. Anonymous
    2024-07-12T09:52:14+00:00

    I was just having my morning coffee thinking. I can install the recently released Windows update along with the Microsoft Office updates and enable the Connected Devices Platform Service and see what happens. With that service enabled it failed daily, since I disabled it, I have had no issues. I will post my findings in a few days.

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  5. Anonymous
    2024-07-12T09:49:08+00:00

    I was premature, copy and paste failed shortly after my initial post.

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