This weekend I installed Windows 10 twice and Windows 11 four or five times...
It would freeze even at the Windows installation screen or during updates, corrupting the operating system and requiring me to reformat again.
So, I don't think the problem is related to the operating system (since it happens during the installation screen, before selecting the version of Windows to install).
I tried a few things:
AT FIRST, I TURNED OFF CASE RGB LED FROM ARMORY CREATE (connected with same command in BIOS):
- USB keyboard + Bluetooth mouse (non-RGB): the problem persisted but was less frequent.
- USB mechanical RGB keyboard + USB RGB mouse: the problem occurred much more frequently.
I also thought about some previous issues I had that I didn't think were related, namely:
- Occasionally, the monitor input would disconnect with a nasty flash.
- Sometimes while browsing the internet (with a Wi-Fi card), the page I was viewing would disconnect and I’d get an error page "STATUS_ACCESS_VIOLATION" (the same issue occurred with Chrome, Firefox, and Edge).
This made me think it might be a peripheral power supply issue, so the motherboard might not be supplying power properly.
I have an 850W power supply and a 1200mA 720W UPS, which also powers the monitor HDR 4K.
So, I thought about connecting the PC directly to the power outlet.
I connected the RGB keyboard and mouse, formatted, and reinstalled Win11. I installed all the updates without problems.
Everything seemed fine, but suddenly it all froze again. It’s less frequent, so there is a peripheral power supply issue. However, I no longer experienced the monitor problem or the browser error.
Obviously, now that I’ve written this, I hope it doesn’t happen again like every time I think I’ve found the problem.
Now I’m contacting the store that assembled my PC, because the hardware is still under warranty and I want them to update the BIOS.
While I was writing this response, my USB devices disconnected and reconnected.
I checked the Windows event log, and didn't register anything