All USB devices Disconnect randomly on Windows 11.

Anonymous
2023-10-09T03:59:17+00:00

All of my USB devices randomly disconnect and will sometimes reconnect on their own in 10-20 seconds. Other times when they do not reconnect I have to completely restart the PC to get devices back working. I have tried uninstalling drivers for the USB roothubs and devices with no luck of a fix. I have not seen this issue addressed elsewhere or corrected. Other instances have not been similar to mine and this issue was non existent before upgrading to Win11. I even did a repair install of Win11 with no luck either. Any help or fixes would be greatly appreciated.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-02-10T07:51:02+00:00

    I have the same issue on my Windows 11 machine (23H2, Dell G15 5511 2021), although I cannot establish a direct link to the transition from 10 as in your case. It occurs rarely enough that the restart solution works. But a slight increase in frequency would certainly prompt me to seriously search for a culprit. This random behavior is extremely annoying. Any new insights on this?

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  2. Anonymous
    2023-10-11T04:25:28+00:00

    I have had the same system and its components with zero issues on windows 10. The issues only started occurring after upgrading to windows 11. I really dont want to downgrade back to Win10 as it took forever to get all of my files restored the way I had previously.

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  3. Gopal Krish 3,005 Reputation points Independent Advisor
    2023-10-09T05:49:35+00:00

    Hello there, I'm Gopal an Independent Advisor. I will try my best to help you.

    I understand that you're having an issue with the USB disconnecting and disconnecting. In order to fix this issue please try following the below steps and see if that helps

    Step 1: Run the Hardware and Device Troubleshooter

    • Press the Windows key + X to open the Power User menu and select Terminal (Admin) from the list.
    • In the console, type the following command and press Enter.

    msdt.exe -id DeviceDiagnostic

    • In the Hardware and Devices window, hit Next to allow Windows to scan for any issues.
    • If the automatic repair pops up, follow the on-screen instructions to apply the recommended fixes. After that, restart your PC and check if the issue is still there.

    Step 2: Check the Power Management settings

    • Right-click on the Start button and select Device Manager from the list.
    • Double-click Universal Serial Bus controllers to expand it. Right-click on your USB driver and select Properties.
    • Switch to the Power Management tab and uncheck the box that reads ‘Allow the computer to turn off this device to save power.’ Then, hit OK to save changes.
    • Repeat the above steps to disable the power-saving option for other USB drivers.

    After that, restart your PC and try using your USB device to check if the issue is still there.

    Step 3: Peform the clean boot option: https://support.microsoft.com/en-us/topic/how-t...

    I hope this will help you to sort out the issue. Please let me know if you need further assistance. Thank you!

    Regards

    Gopal

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  4. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2023-10-09T05:49:07+00:00

    I suspect proper power is not going to usb devices from motherboard.

    Take your MB to nearest service centre..

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