my issue might be related to Intel chip:
Your computer was identified as having an Intel Core 13th or 14th generation processor. To learn more about recent instability issues identified by Intel, read this article.
I will download the new BIOS to see if it can fix the USB not working & youtube video keeps spinning circle issues.
update: updating BIOS to incorporte Intel 13th/14th gen processor issue patch seems have fixed USB issue.