All USB devices Disconnect randomly on Windows 11.

This is another helpful information.

Both times that the PCs had the USB disconnect issue was when I used the front panel USB 3 for my external SSD. I'll wait another day to see if the issue stopped with the steps I already took, then I'll try the USB 3 at the back of the PC for my external drive see if that'll still trigger the issue.

L.E.: Well, I guess front panel/external drive being the culprit can be taken out of the equation, I turned off everything yet it still happened twice.

L.L.E: Another friend just told me that he has the same issue while playing "The Finals". So this is a wider issue.

Update: I've started having them more often yesterday, today I updated my BIOS [wasn't updated in 3 years], and I also installed the motherboard's chipset drivers.

This means that ticking off the "Let windows turn of this device to save power" is not the issue.

The updates did creep back in without me actually installing them.

I'll see if the updated bios and chipset drivers did the trick.

It's good to hear that Microsoft provided you with a fix, lets hope it's a permanent one!

Interestingly, today I plugged in a 64 Gigabyte USB thumb drive to the front USB 3 port on my computer and it's working without issue, I wonder if MS have rolled out this fix on the quiet?

Previously it was these USB 3.0 ports on the front of my PC which were causing the issue for me, I don't tend to use the ones on the rear of my PC as the majority are already in use with permanently connected devices like keyboard, mouse, graphic tablet, camera etc, none of which were affected by these frequent disconnects. As other users reported, it was only the data transfers when connecting thumb drives and portable hard drives which we were having issues with.

Fingers crossed it's fixed...

I've the same issue, on a second PC already.

First PC that had the issue was off since January 2024 and I booted it in 16th of May 2024, I guess it updated in the background and after a few days I started having those random disconnects, I had at least 4-5 minimum per day until I left.

Second PC, is the one that I am on, I've used since January 2024 without an issue until I left on the 15th of May 2024 when I turned it off, when I came back, it worked ok up until yesterday. I had my first random disconnect on this one too and everything just disconnected for a second then reconnected. I couldn't move the mouse nor type on my keyboard for at least 5 seconds.

I've a portable SSD that I use, I will try to see if unplugging it will resolve this issue, then at least we know that its related to SSD/HDD driver issues.
I also uninstalled the last windows update from 4 days ago, just to be sure it's not that.
P.S.: I didn't copy anything on the portable SSD when the disconnects happened. I just had it connected.

I can confidently say that it's not a motherboard issue, it can't be a coincidence having both my motherboards needing an updated driver or both to be defective out of a sudden.

There are no new softwares that I have installed on either PC, other than updates to already existing apps/games.

I've watched my Event Viewer on both PC's when the disconnects happened. They both have the same "Metadata staging failed, result=0x80070490 for container {USB PID code here}" but at this moment I start believing that this is just the result of the disconnect and not the cause of it, but who knows. It's good to keep in mind.

Well, hopefully there will be a resolve to this, since it does affect productivity and leisure time. If I'll have any updates on local fixes, I will post about them.

LE. @Ben Answers : That is actually a very interesting information, I'll try to check the voltages on the USB ports to see if there is any surcharge that causes the random disconnects, but it's still weird that up until now it worked fine and the disconnects just appeared in the last month for me on the two PC's.

L.E2: I forgot to write the actions I took to see if the issue persists :

• I've disabled all the "Let windows disable this device to save power" in Device Manager. [USB controllers and Human Interface Devices]
• I've uninstalled the last windows update "KB5039212" but there's also a security update "KB5037771" that installed in the background today [17.06.2024]
• I've disconnected the external USB SSD drive. [I have a strong feeling that this might be the issue but I'll wait to see if the disconnect happens again]
• I've checked USB voltages and they all seem fine, but also I'll try to keep an eye out on the voltages if the USB devices disconnect again. I am also thinking that using the external USB SSD on a USB hub [even if it's the only connected device] might not be okay since it might surcharge the origin USB port.

I realize I might have a very specific case, for me the continuous disconnection / reconnection happened with a USB-C bi-directional switch that allowed me to use my Apple Studio Display with 2 machines, one was a Win 11 laptop, and once I connected it, it started to disconnect and reconnect the switch every 2-3 seconds.

The solution for me was to plug in the laptop with its own charger - I guess it didn't get sufficient amount of power from the switch, which caused the disconnections. I hope this helps someone.

I have both. Internal WD hdd and external WD Hdd

In which case disabling this service might impact on your hard drive performance. I think it's merely a coincidence that the USB disconnection problems went away when you disabled this service.