Windows 11 Sandbox does not open File Explorer after a Windows update

Anonymous

Hi all,

I have Windows 11 Pro with Sandbox enabled, it worked flawlessly. I didn't use it for a few months, and now the File Explorer inside the Sandbox is crashing.

If I open it from the start menu, or if I press the right button on the desktop or on a file or directory, it turns the screen black for a second or two, and then doesn't do anything (it probably crashes).

This behavior happens only inside the Sandbox (my system is working properly), and I didn't install or remove anything from the system, just did the proposed Windows updates (I now have version 10.2.22621 build 22621).

I can use the command line, and it appears that the file system is intact, I can create, read and write directories and files.

Sandbox is a limited environment, and everything I tried to understand what was going wrong failed. I tried several times to remove the sandbox and perform a clean installation, even manually deleting the image files, but that behavior didn't change.

Do you have any suggestion?

Thank you

Duccio

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Answer accepted by question author

Anonymous

It is ultimately just a workaround, but it works for me:
Create a text file that you rename to sandbox.wsb afterwards.
The content of the file must contain the following:

<Configuration>
<MappedFolders>
<MappedFolder>
<HostFolder>C:\Windows\SystemApps\Microsoft.WindowsAppRuntime.CBS_8wekyb3d8bbwe</HostFolder>
<SandboxFolder>C:\Windows\SystemApps\Microsoft.WindowsAppRuntime.CBS_8wekyb3d8bbwe</SandboxFolder>
<ReadOnly>true</ReadOnly>
</MappedFolder>
</MappedFolders>
</Configuration>

If I start the sandbox with this file, the Explorer also works.

Good luck

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50 additional answers

Anonymous

2023-10-31T11:21:51+00:00

Ho sempre usato sandbox e non ho mai avuto problemi, Sto cercando di aprire sul desktop della sandbox il menu con il tasto destro per poi utilizzare il comando incolla.

Il menù non appare, gira un cerchiolino azzurro dopo un pò lo schermo diventa nero e successivamente si ripristina il desktop.

(con i comandi ctr+v il file si incolla).

Ho avuto anche la bellissima idea di reinstallare Windows 11,ma il problema si ripropone.

Sul mio computer è installata la seguente versione

Edizione Windows 11 Pro

Versione 23H2

Data installazione: ‎12/‎10/‎2023

Build sistema operativo 22631.2428

Ho anche usato scannow ma mi dice che è tutto a posto.

Windows 11 funziona regolarmente

Ciao,

Alfredo
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Anonymous

2023-10-25T19:19:16+00:00

https://learn.microsoft.com/en-us/answers/questions/1381703/windows-sandbox-issues-after-update-(windows-11-22
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Anonymous

2023-10-19T13:52:10+00:00
The system is up to date and there are no more updates to install:
```
Edition	Windows 11 Pro 

Version	22H2 

Installed on	‎01/‎06/‎2023 

OS build	22621.2428 

Experience	Windows Feature Experience Pack 1000.22674.1000.0
```
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Anonymous

Hi Gokul, thank you for your response. I run the sfc and DISM commands, but the problem persists.

PS C:\Windows\system32> sfc /scannow
Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

PS C:\Windows\system32> DISM /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 10.0.22621.1
Image Version: 10.0.22621.2428
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

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