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I have been trying, unsuccessfully, to update my Lenovo Thinkpad T490 to Windows 11. Last resort before going to some kind of paid solution is to throw this out to the community. Here's a summary of what I have tried already.
Windows has been not-so-gently nagging me to upgrade from Windows 10 to Windows 11 for at least 18 months and assures me that my computer can run it. There is about 32 GB free space on the hard drive. Drivers are up to date.
When I use the Update function from the Settings the update downloads and I am prompted to reboot. During the reboot, I can see the screen indicating the progress of the installation, but in the end the system is still in Windows 10. The message below is displayed in the Windows Update screen "There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8007001f)"
When I use the Windows 11 Installation Assistant the update also downloads successfully, but the computer still boots back into Windows 10. The only difference is that the message in the Windows Update page in settings now references the code 0xc00000f0.
Similarly, if I use the media creation tool to create a .ISO file, the update downloads, but the installation still fails.
I have also tried updating from a clean reboot, removing the laptop from the docking station to ensure that no external devices (other than Logitech wireless mouse and keyboard) are connected, and uninstalled the McAfee antivirus program that my ISP provides.
I have also tried all of the suggested fixes and scans from this YouTube video: https://www.youtube.com/watch?v=1Pz52tUWNPU.
I'm out of ideas. If anyone can suggest further steps, I'd love to hear them.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
There are a lot of unwanted/invalid profiles. Download and run del_unwanted_profiles.reg. Click Yes to confirm.
(As you've already backed up the key to "Profilebad.hive", go ahead and run the above registry fix without any hesitation.)
Re-run the Windows setup now.
I had the same problem (invalid user profiles) again when upgrading my wife's computer to Windows 11. With a little help from the community, I was able to delete these profiles by editing the Windows registry directly rather than using del_unwanted_profiles.reg. Here's a link to the thread that describes the process.
In brief, run the following command in an administrator command prompt: wmic useraccount get name, SID.
This will generate a list of the actual valid profiles that exist on the computer. Copy and paste the output to a text file so that you can refer to it.
Open the registry editor and navigate to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList. Expand the profile list. Keep only the profiles identified in the output of the wmic command and delete any others.
Hi
I have the same problem and wanted to download the del_unwanted_profiles.reg but I could not do it because it think is either missing or I don't have access. I am still on Windows 11 21H2 because of the inability to update
First, a gold medal to "questions_" and Ramesh for sticking with this thread until the problem was solved. Many thanks.
I'll just add a couple of other observations, in case they are useful.
Running the update from the .ISO file installed the 22H2 Windows 11 update. When I restored internet access, the other updates were installed, culminating in Windows 11 23H2. These all ran smoothly from Settings/Windows Updates.
The thirty three ninjauser.LAPTOP-77BR5948.xxx folders still exist in C:/users. Should I do anything about this?
I also had the same problem on my Lenovo ideapad 320. Apparently I was upgrading from settings. It failed and got stuck in 48%. They told me that error code you provided was a driver issue. I checked and also received the same error code, however all my drivers are up to date.
The 23H2 update might be an incomplete update provided by Windows. This is could be the screen getting frozen at 48%. Back then before the Hardrive failure my laptop was running on Windows 11 22H2.
"0x8007001f" means that there is a driver failure. Did you receive any Blue Screen???
