How to fix Windows 11 saying i'm not connected to the internet but apps and browsers connect and work?

Anonymous
2023-11-01T03:51:56+00:00

Windows 11 update is not working saying "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet." (I checked and the windows update service is running), I tried the windows troubleshooter for network and internet and it says "Looks like you aren't connected to the internet." but all apps and browsers connect to internet fine. Today I tried a repair install of the new 23H2 update from the ISO and no luck with that, the troubleshooter and windows update still say no connection to internet. What now?

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

103 answers

Sort by: Most helpful
  1. Anonymous
    2024-10-14T19:44:17+00:00

    Is Microsoft going to fix their problem what alternative is there that doesn't cost anything because they can't or won't correct it. Anyone tried for assistance through a government agency.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-09-26T00:47:14+00:00

    Try explain smartphone need assistance please, I don't have desktop or windows 11 I don't have . Try ask your help to fix android phone

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-09-26T00:05:30+00:00

    I did the same and it didn't work.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-09-25T14:44:23+00:00

    After spending 2 days on this same issue, I have tried all the fixes outlined in this thread, inc importing registry from a working windows 11 pc to no avail.

    What fixed mine was downloading an ISO from MS and running a repair upgrade. What ever was wrong this fixed it and network status now correctly reports internet access. So now I can run Windows update and other apps that kept saying there was no internet.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-09-18T19:02:35+00:00

    Do own , do your end please . Don't computer I Don't have

    Was this answer helpful?

    0 comments No comments