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I've tried many ways like using the sfc and dism command and on going to my final decision on going back from windows 11 to windows 10 but the only way I can reset my laptop is through using a USB. this is very weird considering I cannot reset my asus laptop through the normal reseting process. what kind of issue could this be? and is there a way to fix the issue to allow me to reset through settings without having to use a USB.
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this is like the exact same issue I am having, whenever I press on reset it just leads me to this page
I'm not sure if it says the exact sentence at the end with the "Log file: C:\windows\system32\logfiles\srt\srttrail.txt"
It might have been a different text but I found this image online because I don't have the computer near me at the moment.
I will send some tomorrow when I power it back on.
There should be no problems after a clean install requesting a reset.
Please post images or share links.
[Motherboard] How to install motherboard drivers and utilities? | Official Support | ASUS Global
did I do it right? I installed the media installation tool for Windows 10 and the extracted file for the VMD driver, I shutdown the Asus laptop, and repeatedly clicked "esc" and then I clicked on an option in the middle (like 90% sure it was my USB because when I unplugged it, the option would disappear) then it loaded me into a page for the installation, chose the language and date, then accept some terms, but then that's where I saw that all the partitions wasn't there... that's why I had to extract the driver and load it up.
ok so basically, when I first loaded it up I couldn't see the partitions. I had to get a VMD driver and then load up the extracted VMD driver from my files into the partitions thingy, then it showed partitions 1,2,3,4. I then proceeded to delete the partitions until I got an unallocated box, I clicked on it and proceeded with next. then it reset, and I put in my information, etc. I thought the issue was fixed but I clicked on settings and then into "reset this pc" and it still didn't work. I landed on a page called automatic repair failed or something.
the main issue here is that I am trying to fix it so I can reset the laptop from settings and going to "reset this pc".
