Cannot install "2023-11 Update for Windows 11 for x64-based Systems (KB5033560)"

Anonymous
2023-12-30T17:59:10+00:00

Windows will not run the following update:

2023-11 Update for Windows 11 for x64-based Systems (KB5033560)

I receive install error "0x80070643"

Machine details are below:

Device name PCHOME

Processor AMD Ryzen 5 3600 6-Core Processor 3.59 GHz

Installed RAM 32.0 GB

Device ID 6F014DE5-0436-486F-AAC0-E17151E39189

Product ID 00328-00212-31836-AA489

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Education

Version 21H2

Installed on ‎2/‎9/‎2022

OS build 22000.2652

Experience Windows Feature Experience Pack 1000.22001.1000.0

Can you please advise how to proceed?

Windows for home | Windows 11 | Install and upgrade

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  1. Anonymous
    2024-01-04T00:02:08+00:00

    Stuck on step 4F. See error below and advise:

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  2. Anonymous
    2024-01-04T01:04:17+00:00

    Please post the output of each command. It looks like you're trying to shrink the Recovery Partition.

    Also:

    <repost>

    Please post screenshot of the Disk Management window (maximized).

    </repost>

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  3. Anonymous
    2024-01-05T00:57:52+00:00

    Yes, I am trying to shrink the Recovery Partition.

    I am following the steps in order from the guide you provided here:

    https://support.microsoft.com/help/5028997

    I stopped on Step 4F (see below) with the error:

    1. Open a Command Prompt window (cmd) as admin.
    2. To check the WinRE status, run reagentc /info. If the WinRE is installed, there should be a “Windows RE location” with a path to the WinRE directory. An example is, “Windows RE location: [file://%3f/GLOBALROOT/device/harddisk0/partition4/Recovery/WindowsRE]\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE.” Here, the number after “harddisk” and “partition” is the index of the disk and partition WinRE is on.
    3. To disable the WinRE, run reagentc /disable
    4. Shrink the OS partition and prepare the disk for a new recovery partition.
      1. To shrink the OS, run diskpart
      2. Run list disk
      3. To select the OS disk, run sel disk<OS disk index>**  This should be the same disk index as WinRE.
      4. To check the partition under the OS disk and find the OS partition, run list part
      5. To select the OS partition, run sel part<OS partition index>**
      6. Run shrink desired=250 minimum=250

    Is this the correct guide? Please advise.

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  4. Anonymous
    2024-01-05T02:14:37+00:00

    The guide tells you to shrink the OS partition instead of the Recovery partition.

    To see what has gone wrong, we need to see the output/screenshot of each command you used.

    Also:

    <repost>

    Please post screenshot of the Disk Management window (maximized).

    </repost>

    This is my 3rd request for Disk Management screenshot.

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  5. Anonymous
    2024-01-05T03:36:30+00:00

    Here is every response following your instructions from here, up until Step 4F where I cannot continue:

    https://support.microsoft.com/en-us/topic/kb5028997-instructions-to-manually-resize-your-partition-to-install-the-winre-update-400faa27-9343-461c-ada9-24c8229763bf

    1. Open a Command Prompt window (cmd) as admin.
    2. To check the WinRE status, run reagentc /info. If the WinRE is installed, there should be a “Windows RE location” with a path to the WinRE directory. An example is, “Windows RE location: [file://%3f/GLOBALROOT/device/harddisk0/partition4/Recovery/WindowsRE]\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE.” Here, the number after “harddisk” and “partition” is the index of the disk and partition WinRE is on.

    1. To disable the WinRE, run

    1. Shrink the OS partition and prepare the disk for a new recovery partition.
      1. To shrink the OS, run diskpart
      1. Run list disk
      1. To select the OS disk, run sel disk<OS disk index>**  This should be the same disk index as WinRE.
      2. To check the partition under the OS disk and find the OS partition, run list part
      1. To select the OS partition, run sel part<OS partition index>**
      2. Run shrink desired=250 minimum=250

    How do I proceed?

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