Stuck on step 4F. See error below and advise:
Cannot install "2023-11 Update for Windows 11 for x64-based Systems (KB5033560)"
Windows will not run the following update:
2023-11 Update for Windows 11 for x64-based Systems (KB5033560)
I receive install error "0x80070643"
Machine details are below:
Device name PCHOME
Processor AMD Ryzen 5 3600 6-Core Processor 3.59 GHz
Installed RAM 32.0 GB
Device ID 6F014DE5-0436-486F-AAC0-E17151E39189
Product ID 00328-00212-31836-AA489
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 11 Education
Version 21H2
Installed on 2/9/2022
OS build 22000.2652
Experience Windows Feature Experience Pack 1000.22001.1000.0
Can you please advise how to proceed?
Windows for home | Windows 11 | Install and upgrade
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46 answers
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Anonymous
2024-01-04T00:02:08+00:00 -
Anonymous
2024-01-04T01:04:17+00:00 Please post the output of each command. It looks like you're trying to shrink the Recovery Partition.
Also:
<repost>
Please post screenshot of the Disk Management window (maximized).
</repost>
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Anonymous
2024-01-05T00:57:52+00:00 Yes, I am trying to shrink the Recovery Partition.
I am following the steps in order from the guide you provided here:
https://support.microsoft.com/help/5028997
I stopped on Step 4F (see below) with the error:
- Open a Command Prompt window (cmd) as admin.
- To check the WinRE status, run reagentc /info. If the WinRE is installed, there should be a “Windows RE location” with a path to the WinRE directory. An example is, “Windows RE location: [file://%3f/GLOBALROOT/device/harddisk0/partition4/Recovery/WindowsRE]\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE.” Here, the number after “harddisk” and “partition” is the index of the disk and partition WinRE is on.
- To disable the WinRE, run reagentc /disable
- Shrink the OS partition and prepare the disk for a new recovery partition.
- To shrink the OS, run diskpart
- Run list disk
- To select the OS disk, run sel disk<OS disk index>** This should be the same disk index as WinRE.
- To check the partition under the OS disk and find the OS partition, run list part
- To select the OS partition, run sel part<OS partition index>**
- Run shrink desired=250 minimum=250
Is this the correct guide? Please advise.
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Anonymous
2024-01-05T02:14:37+00:00 The guide tells you to shrink the OS partition instead of the Recovery partition.
To see what has gone wrong, we need to see the output/screenshot of each command you used.
Also:
<repost>
Please post screenshot of the Disk Management window (maximized).
</repost>
This is my 3rd request for Disk Management screenshot.
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Anonymous
2024-01-05T03:36:30+00:00 Here is every response following your instructions from here, up until Step 4F where I cannot continue:
- Open a Command Prompt window (cmd) as admin.
- To check the WinRE status, run reagentc /info. If the WinRE is installed, there should be a “Windows RE location” with a path to the WinRE directory. An example is, “Windows RE location: [file://%3f/GLOBALROOT/device/harddisk0/partition4/Recovery/WindowsRE]\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE.” Here, the number after “harddisk” and “partition” is the index of the disk and partition WinRE is on.
- To disable the WinRE, run
- Shrink the OS partition and prepare the disk for a new recovery partition.
- To shrink the OS, run diskpart
- Run list disk
- To select the OS disk, run sel disk<OS disk index>** This should be the same disk index as WinRE.
- To check the partition under the OS disk and find the OS partition, run list part
-
- To select the OS partition, run sel part<OS partition index>**
- Run shrink desired=250 minimum=250
How do I proceed?