Stuck on step 4F. See error below and advise:
Cannot install "2023-11 Update for Windows 11 for x64-based Systems (KB5033560)"
Windows will not run the following update:
2023-11 Update for Windows 11 for x64-based Systems (KB5033560)
I receive install error "0x80070643"
Machine details are below:
Device name PCHOME
Processor AMD Ryzen 5 3600 6-Core Processor 3.59 GHz
Installed RAM 32.0 GB
Device ID 6F014DE5-0436-486F-AAC0-E17151E39189
Product ID 00328-00212-31836-AA489
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 11 Education
Version 21H2
Installed on 2/9/2022
OS build 22000.2652
Experience Windows Feature Experience Pack 1000.22001.1000.0
Can you please advise how to proceed?
Windows for home | Windows 11 | Install and upgrade
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46 answers
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Anonymous
2024-01-04T00:02:08+00:00 -
Anonymous
2024-01-03T04:26:31+00:00 Please read the release notes carefully.
KB5033560: Update for Windows Recovery Environment (WinRE): November 30, 2023 - Microsoft Support
<excerpt>
IMPORTANT
Some computers might not have a recovery partition that is large enough to complete this update. Because of this, the update for WinRE might fail. In this case, you will receive the following error message:
- Windows Recovery Environment servicing failed.
(CBS_E_INSUFFICIENT_DISK_SPACE)
To help you recover from this failure, please follow Instructions to manually resize your partition to install the WinRE update.
Known issue Because of an issue in the error code handling routine, you might receive the following error message instead of the expected error message when there is insufficient disk space:
- 0x80070643 - ERROR_INSTALL_FAILURE
<excerpt>
Please post screenshot of the Disk Management window (maximized).
- Windows Recovery Environment servicing failed.
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Anonymous
2024-01-03T00:30:31+00:00 No. The information has not been helpful.
Still have the same error. (0x80070643) Please advise.
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Anonymous
2023-12-31T01:45:28+00:00 Hi BSODboi2! Thanks for staying in touch and for reporting the results of the processes. In this situation, we can try the following steps related:
- Ensure that all your device drivers are up to date, especially graphics and chipset drivers. Outdated drivers can sometimes cause update issues. I recommend that you update the drivers from the official website of your PC or motherboard manufacturer, depending on the case.
- Run the System File Checker (SFC):
- Press the Windows key + S, type "cmd," and right-click on "Command Prompt" or "Windows Terminal." Select "Run as administrator."
- In the elevated Command Prompt window, type the following command and press Enter:
sfc /scannow
Let the tool scan and repair system files. This may take some time.
- Occasionally, issues with the Windows Update Store can lead to update errors. To reset it, follow these steps:
- Press the Windows key + S, type "cmd", right-click on "Command Prompt," and select "Run as administrator".
- Enter the following commands one by one and press Enter after each:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Let me know if the shared information has been helpful. Regards.
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Anonymous
2023-12-30T20:10:12+00:00 Hi David,
Unfortunately, this has not been helpful. I have gone through these steps and Windows is unable to install it's update. Can you advise?