Cannot install "2023-11 Update for Windows 11 for x64-based Systems (KB5033560)"

Anonymous
2023-12-30T17:59:10+00:00

Windows will not run the following update:

2023-11 Update for Windows 11 for x64-based Systems (KB5033560)

I receive install error "0x80070643"

Machine details are below:

Device name PCHOME

Processor AMD Ryzen 5 3600 6-Core Processor 3.59 GHz

Installed RAM 32.0 GB

Device ID 6F014DE5-0436-486F-AAC0-E17151E39189

Product ID 00328-00212-31836-AA489

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Education

Version 21H2

Installed on ‎2/‎9/‎2022

OS build 22000.2652

Experience Windows Feature Experience Pack 1000.22001.1000.0

Can you please advise how to proceed?

Windows for home | Windows 11 | Install and upgrade

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  1. Anonymous
    2023-12-30T18:38:29+00:00

    Hi BSODboi2! My name is David. I am a user of Microsoft products like you, and it is a pleasure to greet you.

    I understand that you're experiencing issues with installing the "2023-11 Update for Windows 11 for x64-based Systems (KB5033560)" on your Windows 11 Education system. The error code "0x80070643" typically indicates a problem during the installation process. Let's try some steps to resolve this issue:

    1. Run Windows Update Troubleshooter:
    • Type "Troubleshoot" in the Windows search bar and select "Troubleshoot settings."
    • Under "Get up and running," click on "Windows Update," and then click "Run the troubleshooter."
    • Follow the on-screen instructions to detect and fix any issues with Windows Update.
    1. Ensure that you have enough free disk space on your system drive (usually C:) to accommodate the update. Sometimes, lack of space can cause installation failures.
    2. Temporarily disable any third-party antivirus or firewall software you have installed. Sometimes, these security programs can interfere with Windows updates.
    3. A clean boot can help identify and disable any third-party applications or services that might be causing conflicts during the update. To perform a clean boot, follow these steps:
    • Press Win + R to open the Run dialog, type "msconfig," and press Enter.
    • In the System Configuration window, go to the "Services" tab, check "Hide all Microsoft services," and then click "Disable all."
    • Next, go to the "Startup" tab and click "Open Task Manager." Disable all startup items in Task Manager.
    • Close Task Manager and go back to the System Configuration window. Click "Apply" and then "OK."
    • Restart your computer and attempt the update again.

    Let me know if the shared information has been helpful. Regards.

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