Cannot install "2023-11 Update for Windows 11 for x64-based Systems (KB5033560)"

Anonymous
2023-12-30T17:59:10+00:00

Windows will not run the following update:

2023-11 Update for Windows 11 for x64-based Systems (KB5033560)

I receive install error "0x80070643"

Machine details are below:

Device name PCHOME

Processor AMD Ryzen 5 3600 6-Core Processor 3.59 GHz

Installed RAM 32.0 GB

Device ID 6F014DE5-0436-486F-AAC0-E17151E39189

Product ID 00328-00212-31836-AA489

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Education

Version 21H2

Installed on ‎2/‎9/‎2022

OS build 22000.2652

Experience Windows Feature Experience Pack 1000.22001.1000.0

Can you please advise how to proceed?

Windows for home | Windows 11 | Install and upgrade

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  1. Anonymous
    2024-01-05T02:14:37+00:00

    The guide tells you to shrink the OS partition instead of the Recovery partition.

    To see what has gone wrong, we need to see the output/screenshot of each command you used.

    Also:

    <repost>

    Please post screenshot of the Disk Management window (maximized).

    </repost>

    This is my 3rd request for Disk Management screenshot.

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  2. Anonymous
    2024-01-05T00:57:52+00:00

    Yes, I am trying to shrink the Recovery Partition.

    I am following the steps in order from the guide you provided here:

    https://support.microsoft.com/help/5028997

    I stopped on Step 4F (see below) with the error:

    1. Open a Command Prompt window (cmd) as admin.
    2. To check the WinRE status, run reagentc /info. If the WinRE is installed, there should be a “Windows RE location” with a path to the WinRE directory. An example is, “Windows RE location: [file://%3f/GLOBALROOT/device/harddisk0/partition4/Recovery/WindowsRE]\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE.” Here, the number after “harddisk” and “partition” is the index of the disk and partition WinRE is on.
    3. To disable the WinRE, run reagentc /disable
    4. Shrink the OS partition and prepare the disk for a new recovery partition.
      1. To shrink the OS, run diskpart
      2. Run list disk
      3. To select the OS disk, run sel disk<OS disk index>**  This should be the same disk index as WinRE.
      4. To check the partition under the OS disk and find the OS partition, run list part
      5. To select the OS partition, run sel part<OS partition index>**
      6. Run shrink desired=250 minimum=250

    Is this the correct guide? Please advise.

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  3. Anonymous
    2024-01-04T01:04:17+00:00

    Please post the output of each command. It looks like you're trying to shrink the Recovery Partition.

    Also:

    <repost>

    Please post screenshot of the Disk Management window (maximized).

    </repost>

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  4. Anonymous
    2024-01-04T00:02:08+00:00

    Stuck on step 4F. See error below and advise:

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  5. Anonymous
    2023-12-31T01:45:28+00:00

    Hi BSODboi2! Thanks for staying in touch and for reporting the results of the processes. In this situation, we can try the following steps related:

    1. Ensure that all your device drivers are up to date, especially graphics and chipset drivers. Outdated drivers can sometimes cause update issues. I recommend that you update the drivers from the official website of your PC or motherboard manufacturer, depending on the case.
    2. Run the System File Checker (SFC):
    • Press the Windows key + S, type "cmd," and right-click on "Command Prompt" or "Windows Terminal." Select "Run as administrator."
    • In the elevated Command Prompt window, type the following command and press Enter:

    sfc /scannow

    Let the tool scan and repair system files. This may take some time.

    1. Occasionally, issues with the Windows Update Store can lead to update errors. To reset it, follow these steps:
    • Press the Windows key + S, type "cmd", right-click on "Command Prompt," and select "Run as administrator".
    • Enter the following commands one by one and press Enter after each:

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Let me know if the shared information has been helpful. Regards.

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