I am stuck on Step 2 of your instructions:
Cannot install "2023-11 Update for Windows 11 for x64-based Systems (KB5033560)"
Windows will not run the following update:
2023-11 Update for Windows 11 for x64-based Systems (KB5033560)
I receive install error "0x80070643"
Machine details are below:
Device name PCHOME
Processor AMD Ryzen 5 3600 6-Core Processor 3.59 GHz
Installed RAM 32.0 GB
Device ID 6F014DE5-0436-486F-AAC0-E17151E39189
Product ID 00328-00212-31836-AA489
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 11 Education
Version 21H2
Installed on 2/9/2022
OS build 22000.2652
Experience Windows Feature Experience Pack 1000.22001.1000.0
Can you please advise how to proceed?
Windows for home | Windows 11 | Install and upgrade
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46 answers
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Anonymous
2024-01-07T12:31:56+00:00 -
Anonymous
2024-01-03T04:26:31+00:00 Please read the release notes carefully.
KB5033560: Update for Windows Recovery Environment (WinRE): November 30, 2023 - Microsoft Support
<excerpt>
IMPORTANT
Some computers might not have a recovery partition that is large enough to complete this update. Because of this, the update for WinRE might fail. In this case, you will receive the following error message:
- Windows Recovery Environment servicing failed.
(CBS_E_INSUFFICIENT_DISK_SPACE)
To help you recover from this failure, please follow Instructions to manually resize your partition to install the WinRE update.
Known issue Because of an issue in the error code handling routine, you might receive the following error message instead of the expected error message when there is insufficient disk space:
- 0x80070643 - ERROR_INSTALL_FAILURE
<excerpt>
Please post screenshot of the Disk Management window (maximized).
- Windows Recovery Environment servicing failed.
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Anonymous
2024-01-03T00:30:31+00:00 No. The information has not been helpful.
Still have the same error. (0x80070643) Please advise.
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Anonymous
2023-12-30T20:10:12+00:00 Hi David,
Unfortunately, this has not been helpful. I have gone through these steps and Windows is unable to install it's update. Can you advise?
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Anonymous
2023-12-30T18:38:29+00:00 Hi BSODboi2! My name is David. I am a user of Microsoft products like you, and it is a pleasure to greet you.
I understand that you're experiencing issues with installing the "2023-11 Update for Windows 11 for x64-based Systems (KB5033560)" on your Windows 11 Education system. The error code "0x80070643" typically indicates a problem during the installation process. Let's try some steps to resolve this issue:
- Run Windows Update Troubleshooter:
- Type "Troubleshoot" in the Windows search bar and select "Troubleshoot settings."
- Under "Get up and running," click on "Windows Update," and then click "Run the troubleshooter."
- Follow the on-screen instructions to detect and fix any issues with Windows Update.
- Ensure that you have enough free disk space on your system drive (usually C:) to accommodate the update. Sometimes, lack of space can cause installation failures.
- Temporarily disable any third-party antivirus or firewall software you have installed. Sometimes, these security programs can interfere with Windows updates.
- A clean boot can help identify and disable any third-party applications or services that might be causing conflicts during the update. To perform a clean boot, follow these steps:
- Press Win + R to open the Run dialog, type "msconfig," and press Enter.
- In the System Configuration window, go to the "Services" tab, check "Hide all Microsoft services," and then click "Disable all."
- Next, go to the "Startup" tab and click "Open Task Manager." Disable all startup items in Task Manager.
- Close Task Manager and go back to the System Configuration window. Click "Apply" and then "OK."
- Restart your computer and attempt the update again.
Let me know if the shared information has been helpful. Regards.