The previous system shutdown was unexpected

Anonymous
2023-12-10T09:27:12+00:00

I keep getting consistent bsod

This is what I found in event log

I have tried:

  • check, scan, restore health & scansfx in cmd and found no corrupt files
  • Doing full scan of the microsoft safety scanner and nothing wrong, too
  • Download win11 ISO: my PC can't run the setup & this event pop up:

Faulting application name: SetupHost.exe, version: 10.0.22621.1, time stamp: 0xdac8cfb7

Faulting module name: ntdll.dll, version: 10.0.22621.2506, time stamp: 0xbced4b82

Exception code: 0xc00000f0

Fault offset: 0x000000000010c7a9

Faulting process id: 0x0x478

Faulting application start time: 0x0x1DA2B394B43FAB2

Faulting application path: C:$WINDOWS.~BT\Sources\SetupHost.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: ea0b57e0-023d-4f07-9621-91d1a92248e9

Faulting package full name: 

Faulting package-relative application ID: 

Is there any other way for me to fix this problem?

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 936.1K Reputation points Independent Advisor
    2023-12-11T11:17:00+00:00

    Usually that is caused by system file corruption, ensure your Windows is fully up to date and open the Store ap, go to your Library and ensure all Store apps are fully up to date, if that does not solve that, please start a new question about that new problem on Community.

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  2. Anonymous
    2023-12-11T11:14:18+00:00

    I understand.

    Last question, when I troubleshoot my PC's internet (bc its very slow), this pop up

    Do you know the cause of this?

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  3. DaveM121 936.1K Reputation points Independent Advisor
    2023-12-11T11:08:58+00:00

    here is no way to know what caused your RAM to become faulty, this can happen with old or new RAM.

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  4. Anonymous
    2023-12-11T11:04:42+00:00

    You mean my Ram got physically damaged, or its get old and malfuction?

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  5. DaveM121 936.1K Reputation points Independent Advisor
    2023-12-11T11:03:04+00:00

    Rest assured there is nothing you did or malware that caused this, it is just hardware failure

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