Cd drive not detected in windows 11

Anonymous
2023-12-06T19:17:52+00:00

How do I get Windows 11 to detect my CD drive?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-12-08T02:31:04+00:00

    I don't know how to do the bios check but I checked the drive cables and they are secure. I'll probably be better off installing a new drive for $40

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  2. Anonymous
    2023-12-07T23:40:22+00:00

    Hi Steve! Thank you for providing the additional details. Based on the information you've shared, here are a few steps to try resolve this issue:

    1. Check for Windows Updates:
    • Go to 'Settings' > 'Update & Security' and check for any pending updates.
    1. Troubleshoot Hardware and Devices:
    • Go to 'Settings' > 'Update & Security' > 'Troubleshoot'.
    • Run the 'Hardware and Devices' troubleshooter.
    1. Check the Power and Data Cables: Since it's an internal drive, ensure that the power and data cables connected to the DVD writer are secure. If you're comfortable opening your PC, you might want to check these connections.
    2. You mentioned the drive is listed in BIOS. Ensure that it's enabled and recognized properly in BIOS settings.
    3. Consider a Hardware Issue: Since the drive sometimes doesn't eject and given the lack of details in Device Manager, there might be a hardware issue with the drive itself.

    If none of these steps resolve the issue, it might be a hardware problem with the DVD writer. Since you don't have another PC to test it on, you might consider taking it to a professional for a diagnostic test.

    Keep in mind that the issue may be related to your DVD drive not receiving sufficient power for proper operation in Windows, although it receives enough to appear in the BIOS as a connected device. Therefore, it is important to review point number 3 and possibly test it on another PC to rule out a physical failure in the unit. Another alternative, if possible, is to conduct a test using an external power cable and a SATA to USB converter. However, be aware that you will need to purchase these components, or if you decide to take it to a service center, you can request this test.

    Let me know if the shared information has been helpful. Regards.

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  3. Anonymous
    2023-12-07T21:57:00+00:00

    DVD/CD drive does not appear in Device Manager

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  5. Anonymous
    2023-12-07T20:33:20+00:00

    How long have you owned your computer? If it's new or has never been used before have you checked what region it is set for? See example image below. Click on, tap, or activate image to enlarge it. Under the General tab what do you see? Does it show it is working properly?

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