Microsoft Sudoku not saving my daily challenge results

Anonymous
2024-02-08T05:05:14+00:00

After sign in issue resolved, Microsoft Sudoku not saving my daily challenge results.

Windows for home | Windows 11 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

78 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-05-04T19:24:48+00:00

    Was finally going well for a few days, and even a 30 second ad seemed ok with keeping the completed games up to date.

    Then today, I played after a 30 second ad, and nothing was saved. I thought after this long, this would have been fixed, but i don't know why I thought microsoft could (or would) bother fixing this ongoing issue.

    This forum is even on the Microsoft site, yet it still isn't fixed, or been addressed with any positive attempts at resolving this.. They must be too interested in not giving a ****.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-03-31T17:46:21+00:00

    I have open/close the game upwards of 50 times and never get shorter ad.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-03-23T18:47:40+00:00

    Super weird. While I jumped the gun the other day saying it was all working again, today I did get all challenges to save. Hopefully this is a sign that they are getting this resolved.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-03-22T14:29:38+00:00

    As of this morning, it seems to be saving progress again

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-02-08T08:04:23+00:00

    Hello! I'm Jen, and I'd be happy to help you out with this issue.

    I'm sorry to hear you're experiencing this issue. Please ensure to update the game to the most recent build version and see if it helps resolve the issue. However, if the problem still persists, the Support has advised to submit a ticket through the link below with details about your experience. Thank you.

    https://microsoftcasualgames.zendesk.com/hc/en-...

    https://microsoftcasualgames.zendesk.com/hc/en-...

    Note: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best Regards!

    Jen :)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments