Printer keeps going "offline" Windows 11

Anonymous
2024-02-18T09:07:50+00:00

My printer has worked fine until a month or two. Since then it keeps going offline. I have updated software drivers etc. I need to poke around with troubleshooters etc every time to get it to work. It's then fine for that session but the problem comes back every time i turn it off. Is there any solution to this?

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

109 answers

Sort by: Oldest
  1. Anonymous
    2024-05-10T08:05:24+00:00

    Having seen all the other posts am sure it's the latest Windows 11 release. Like others I can print from anything other than my PC. Also the dropouts from my VPN are explained as noted in Windows update support: "Windows devices might face VPN connection failures after installing the update dated April 9, 2024, or later." I would have liked to know that before I installed the updates, and when it will be fixed!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-05-18T20:25:01+00:00

    Same problem. I can print from phone and tablet but not PC

    Troubleshooter says the printer is not turned on - which it is and sitting right next to computer

    Steady blue light on printer (HP Envy) which denotes Wi-Fi connection OK but just won't print!!

    Tried restarting spooler services - No luck

    Randomly did it before but troubleshooter usually fixed it - this time no success

    Working fine one day, next day not a hope of a print

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-05-19T16:32:52+00:00

    very frustrating and time consuming. had a couple of up dates, see if this helps.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-05-20T14:49:53+00:00

    Even after updates still can't print from my Windows 11 PC, I can print from my aged Windows 10 laptop. Microsoft have fixed the bug that was dropping VPN connections, I hope they do the same with this one, it seems, to me, that its definitely a W11 bug.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-05-20T15:05:30+00:00

    Oh I had the VPN issue as well. Never thought about it being a windows issue. Hopefully they will get this sorted out. If I could do my bookwork on Apple, it would be a consideration. So frustrating.

    Was this answer helpful?

    0 comments No comments