Printer is offline. Was fine a few days ago.
Printer keeps going "offline" Windows 11
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Anonymous
My printer has worked fine until a month or two. Since then it keeps going offline. I have updated software drivers etc. I need to poke around with troubleshooters etc every time to get it to work. It's then fine for that session but the problem comes back every time i turn it off. Is there any solution to this?
Windows for home | Windows 11 | Devices and drivers
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Anonymous
2025-04-10T00:53:44+00:00 -
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Anonymous
2025-04-10T10:12:42+00:00 Hi,
Try this solution:
printer -> properties -> ports -> configure tcp/ip port -> uncheck SNMP Status enabled
Finally it works in my case
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Anonymous
2025-04-10T21:32:46+00:00 Thanks very much for this, I tried it but unfortunately it didn't work. I don't have a tcp/ip port, the port that my printer is attached to is WSD. I clicked on configure port, but a message came up, operation not supported.Thanks anyway.I suspect the problem was caused by a windows 11 update this week, it was working fine before this update.RegardsKevin
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Anonymous
2025-04-11T10:14:51+00:00 Thanks very much for this, I tried it but unfortunately it didn't work. I don't have a tcp/ip port, the port that my printer is attached to is WSD. I clicked on configure port, but a message came up, operation not supported.Thanks anyway.I suspect the problem was caused by a windows 11 update this week, it was working fine before this update.RegardsKevin
Hi,
I have had the same problem for a couple of months now and tried many suggestions with no luck, I run both Norton 360 and NordVpn. Then I found a suggestion to change my printers properties regarding port settings to use an ordinary tcp/ip port.
In the printers properties - change properties - and port settings the initial port type set was a WSD port. I clicked "Add new Port" and was loocking for for a "Standard TCP/IP port" type but also found a "HP Standard TCP/IP port" type, so I choose that one (since I have a HP printer) and then selected this new port as the printers port to use.
After this change it seems to work and the printer stays online and active.
WSD port "Device Web Services or Web Services on Device (WSD) is a Microsoft API used to enable programmatic connections to web service-enabled devices such as printers, scanners, and file sharing. Such devices conform to the Devices Profile for Web Services"
Thanks