Having same since their update and nothing I try seems to remedy problem. Microsoft needs to fix bug. I have to unplug and plug back in for it to operate.
Printer keeps going "offline" Windows 11
My printer has worked fine until a month or two. Since then it keeps going offline. I have updated software drivers etc. I need to poke around with troubleshooters etc every time to get it to work. It's then fine for that session but the problem comes back every time i turn it off. Is there any solution to this?
Windows for home | Windows 11 | Devices and drivers
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Anonymous
2025-03-12T16:28:21+00:00 -
Anonymous
2025-03-13T03:05:58+00:00 i would think Microsoft would have fix this by now. this has been ongoing for me over 2 months... So frustrating!
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Anonymous
2025-03-13T03:14:13+00:00 I have solved this issue by doing the following. Uninstall Windows Update KB5051987. Then most importantly paus windows updates or it just keeps coming back every time you computer looks for windows updates. I needed to turn off the printer and restart the computer for it to take effect. It has now been holding for 5 days with no printing problems. Crossing my fingers.
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Anonymous
2025-03-13T12:10:53+00:00 As a Windows 10 user I don't have KB5051987. But I do have KB5051974. Both issued at the same time, so are they the same? The update probably occurred at at the same time the problem started. Since then KB5056306 has installed. Would I need to remove both updates?
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Anonymous
2025-03-17T03:36:03+00:00 عدم الاتصال