I have the same problem with two printers and a scanner. They just disconnect and require reinstallation to get working again. Very irritating. ALso just started after years of no problem.
Printer keeps going "offline" Windows 11
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Anonymous
My printer has worked fine until a month or two. Since then it keeps going offline. I have updated software drivers etc. I need to poke around with troubleshooters etc every time to get it to work. It's then fine for that session but the problem comes back every time i turn it off. Is there any solution to this?
Windows for home | Windows 11 | Devices and drivers
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Anonymous
2024-04-12T17:47:16+00:00 -
Anonymous
2024-04-12T14:16:57+00:00 Same problem with my Epson printer and my brother's printer. IP assigned. It just started happening about a month ago. Therefore its not a driver issue or configuration issue.
It would be nice if this could be answered by a live human being and not Ai
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Anonymous
2024-03-28T04:13:04+00:00 The Norton 360 Firewall post above reminded me that I just installed Avast Antivirus free version recently - I couldn't see an option to add IP address of a trusted device in the free version so I uninstalled Avast and HP Smart started once again reliably reporting my HP Envy online and I am printing again without issue. Thank You!!
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Anonymous
2024-03-25T18:59:56+00:00 Turns out it was the Norton 360 Firewall. I was able to fix it by adding the IP address of my printer to the Trusted devices in Norton.
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Anonymous
2024-03-25T07:09:20+00:00 I have the same problem, and it just started recently. I have to do the same thing and restart, frustrating!!