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My printer has worked fine until a month or two. Since then it keeps going offline. I have updated software drivers etc. I need to poke around with troubleshooters etc every time to get it to work. It's then fine for that session but the problem comes back every time i turn it off. Is there any solution to this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the same problem, very frustrating. I was blaming the printer until I read this page. Printer works perfectly fine from my I phone and my I pad. Thank goodness. I uninstalled the spools etc as was a suggested from this page. Worked great for 4 days, turned it on today, and if was "offline" not a good way to start the morning. Hopefully Microsoft reads these messages, and corrected this very annoying error in their system.
I'm having the same issue and it's wasting my time
I had the same problem.
I did everything and all steps Microsoft suggested, but nothing worked until I cleared my printer spooler and restarted it.
I followed this instructions:
Clear Print Spooler on Windows 11 (windowsloop.com)
Works great now, doesn't go off line since doing this
Nope, doesn't work. As of April 2024, this option is no longer. Additionally, there is no 'Manage' option for printers anymore, either. Thanks to an update, my printer is going offline EVERY DAY. Thanks, Microsoft, for the update that removed our ability to fix this.
Microsoft is like mold. It eventually takes control over everything; causes equipment, computers and software to falter or stop working completely. Then, they take away the ability for us to change settings to get things working again. Their 'support' suggestions never work. A Windows environment is NOT for the workplace, or anyone with computer knowledge beyond pushing the ON button, for that matter. Imagine if they had control over our vehicles!
Is there a virus worse than the Microsoft Virus?!
