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My printer has worked fine until a month or two. Since then it keeps going offline. I have updated software drivers etc. I need to poke around with troubleshooters etc every time to get it to work. It's then fine for that session but the problem comes back every time i turn it off. Is there any solution to this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is an exceptionally frustrating issue. After the computer that was connected to the printer was updated (it hadn't been updated in quite some time, specifically to avoid such quirks), other network computers can no longer connect to the shared printer. Yes, we've cleared the spooler, yes we've tried reinstalling the printer from the networked computers. We see the printer, but can't connect.
It probably doesn't know the answer :)
The AI must have gotten angry at your response - there have been no responses at all for two months now!
I removed & reinstalled printer and it is working fine now. Keeping fingers crossed it stays like that
Oh I had the VPN issue as well. Never thought about it being a windows issue. Hopefully they will get this sorted out. If I could do my bookwork on Apple, it would be a consideration. So frustrating.
