Printer keeps going "offline" Windows 11

Anonymous
2024-02-18T09:07:50+00:00

My printer has worked fine until a month or two. Since then it keeps going offline. I have updated software drivers etc. I need to poke around with troubleshooters etc every time to get it to work. It's then fine for that session but the problem comes back every time i turn it off. Is there any solution to this?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-04-12T10:57:30+00:00

    i had the same problem with my printer going offline, i use a VPN and since switching it off it seems to have cured the problem.

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  2. Anonymous
    2025-04-11T10:14:51+00:00

    Thanks very much for this, I tried it but unfortunately it didn't work. I don't have a tcp/ip port, the port that my printer is attached to is WSD. I clicked on configure port, but a message came up, operation not supported.Thanks anyway.I suspect the problem was caused by a windows 11 update this week, it was working fine before this update.RegardsKevin

    Hi,

    I have had the same problem for a couple of months now and tried many suggestions with no luck, I run both Norton 360 and NordVpn. Then I found a suggestion to change my printers properties regarding port settings to use an ordinary tcp/ip port.

    In the printers properties - change properties - and port settings the initial port type set was a WSD port. I clicked "Add new Port" and was loocking for for a "Standard TCP/IP port" type but also found a "HP Standard TCP/IP port" type, so I choose that one (since I have a HP printer) and then selected this new port as the printers port to use.

    After this change it seems to work and the printer stays online and active.

    WSD port "Device Web Services or Web Services on Device (WSD) is a Microsoft API used to enable programmatic connections to web service-enabled devices such as printers, scanners, and file sharing. Such devices conform to the Devices Profile for Web Services"

    Thanks

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  3. Anonymous
    2025-04-10T21:32:46+00:00

    Thanks very much for this, I tried it but unfortunately it didn't work. I don't have a tcp/ip port, the port that my printer is attached to is WSD. I clicked on configure port, but a message came up, operation not supported.Thanks anyway.I suspect the problem was caused by a windows 11 update this week, it was working fine before this update.RegardsKevin

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