Printer keeps going "offline" Windows 11

Anonymous
2024-02-18T09:07:50+00:00

My printer has worked fine until a month or two. Since then it keeps going offline. I have updated software drivers etc. I need to poke around with troubleshooters etc every time to get it to work. It's then fine for that session but the problem comes back every time i turn it off. Is there any solution to this?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-03-08T17:43:04+00:00

    Same problem and have to unplug and plug in to go online again, very frustrating!

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  2. Anonymous
    2025-02-26T23:22:13+00:00

    same problem with Brother printer. constantly goes off line. If I reinstall the entire system it only works for a day.

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  3. Anonymous
    2025-02-20T21:22:05+00:00

    I AM HAVING SAME PROBLEM BRAND NEW HP WINDOWS 11 LAPTOP AND BRAND NEW HP SMART TANK 5100 IT GOES OFFLINE AFTER A PRINT JOB / I JUST UNINSTALLED AND REINSTALLED AND AM SICK AND TIRED OF THIS MY VERY OLD 8 YR OLD HP CHEAP PRINTER IS STILL PRINTING . ITS THE NEW SMART TANK THAT WONT KEEP ONLINE SO WHAT IS THE PROBLEM HERE I HAVE SPENT HOURAS ON END WITH THIS NEW PRINTER VERY FRUSTRATING

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  4. Anonymous
    2025-02-08T10:30:13+00:00

    Hi all,

    Thanks for all the suggesties. Checking the website of HP learnd that thermalhere are no new drivers for the printer running on Windows11.

    Meanwhile I bouwt a new more upto date printer and that isrunning fine.

    Again, thans for the helpposted.

    Regards, Hans

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  5. Anonymous
    2025-02-08T03:05:29+00:00

    Hello! I'm Jen, and I'd be happy to help you out with this issue.

    I'm sorry to hear you're experiencing this issue. Please check if you have Printer Offline mode enabled and make sure to turn it off. To do so, click Start > Settings > Bluetooth & devices > Printers & scanner > Choose your printer and click Open print queue.Under Printer, please ensure "Use Printer Offline" is not selected.Let me know how it goes. Thank you.

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best Regards!
    Jen :)

    These instructions are WRONG for Windows 11. Following the sequence, there is NOT an option to enable/disable offline printing.

    This problem seems to come each and every time Windows does an update.

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