Accidentally locked my laptop from my Microsoft Account. How to unlock the device

Logged out and did a restart while tapping F12. Then went to troubleshoot

I basically had to do a factory reset. I tried calling support, but they wanted to charge me to help, so I just figured it out on my own.

So where is the solution to this massive problem. Under devices in my account it doesnt give an option to unlock just to lock. The laptop want a pin then an admin access yet no way for an admin to log in WTH are we supposed to do.

Hi please help me I locked me pc from me MS account.

It say an administrator has restricted sign in .To sign in to your device need internet connection an administrator must sign in first .So Im trying my sign in pin on PC but no luck .It doesn't give me any options to sign in but pin in used pin and MS account password no luck.

From Dilan

Hi

Welcome to Microsoft community.

If you've accidentally locked your laptop via your Microsoft account and you're not seeing an "Unlock" option, here are the steps to unlock your device:

1. Physical Access: Go to your locked laptop. You'll need physical access to your laptop to unlock it.
2. Login Screen: At the login screen, you'll need to enter the password for the Microsoft account that the laptop is linked to. If you have changed your Microsoft account password recently, ensure you're using the latest one.
3. Reset Password: If you have forgotten your password, you can reset it. From the sign-in screen on your laptop, select 'I forgot my password' and follow the prompts. You'll need to verify your identity and then you can enter a new password.
4. Two-step Verification: If you have two-step verification activated, you'll need to provide an additional security code which can be sent to your email, phone number or authenticator app.

After successfully entering your password (and second verification step if applicable), your laptop should be unlocked.

The lock option from Microsoft account is for temporary scenarios where you've left your device unattended and you want to make sure no one else can access it. Once you unlock it from the device itself, it should be back to normal use.

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

I tried 100 of ways to unlock my laptop using the pin and tells me administrator needs to sign in first, but I'm the administrator for the laptop and I went to the e mail and tried to unlock please help I need to do some work and I have pages open on it