windows update error (0x80070643) for kb5001716

Anonymous
2024-03-04T21:54:31+00:00

One windows update error (0x80070643) kb5001716

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-04T02:00:41+00:00

    Hello,

    I have an HP OEM OS install of Win 10 with the error on this box ...

    https://support.hp.com/us-en/document/c06406376

    After trying everything and failing I believe I fall into the catch-all bucket with reads ... and I'm paraphrasing "Some OEM systems are screwed" Would that be referring to this piece of hardware?

    Thank you very much in advance!

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  2. Anonymous
    2024-04-03T15:37:23+00:00

    Mine was installed on 3/5/2024.

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  3. Anonymous
    2024-04-03T15:22:58+00:00

    i have it

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  4. JosephT71 9,220 Reputation points
    2024-03-31T01:28:45+00:00

    I don't really know why you people kept on trying to "fix" a problem that is clearly a Microsoft Windows Update server problem. As my second screenshot (the long dark one) illustrates, this kb5001716 error doesn't prevent other updates from installing (the non-highlighted entries), so there is no need to "fix" anything.

    This kb5001716 error message has been around since 2022 and it's well known to come back everytime there is a newer version of kb5001716 comes out. This time, it was the older February 2022 version failing to install in Nov 2022 (when the computer already installed the newer version).

    https://answers.microsoft.com/en-us/windows/forum/all/kb5001716-wont-download/0d8567b7-1bd5-4080-ab7e-efab4ad03e0b

    The error message goes away automatically when Windows Update server clears their cache and no longer offers you the older version --- every single time.

    As your thread illustrated, you got a successfully install message for the newer version and an error message on the older version. Then you immediately tried to fix the problem yourself. I am telling you that this error message will go away automatically after a few days when their update servers clear the cache. This KB gets update twice a year so it is well known bug showing up every single time. Microsoft will eventually figure it out that you already have the newer version installed and no longer offers you the older version. You just didn't wait long enough.

    https://answers.microsoft.com/en-us/windows/forum/all/i-am-not-able-to-install-updates-and-it-says-to/478d3f0c-0a79-4b7b-a5cf-a4fb5d963d11

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  5. Anonymous
    2024-03-30T23:08:43+00:00

    This has not been my experience. I solved the problem running a tool from Microsoft and I am not sure it is still there. I downloaded and ran

    Use this tool to handle this error

    http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab

    The first time I ran it, it fixed the problem and I was able to do updates successfully. I know there are a number of distributions so this problem may not affect all distributions.

    I am not even sure the tool still but it did work for me and apparently others. Other than the fact that its performance changed a couple of days later when I ran it again (indicating that it was probably doing call backs to Microsoft ( which was a little disconcerting), it solved the problem.

    Your mileage may vary :)

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