There is only one right answer on this forum and the answer above is it.
My issue stemmed from using Microsoft find my phone and I locked my surface pro w/ windows 11. These steps can be a pain but they do work.
Couple key notes that may only pertain to my device.
- Make sure when you load hive, you are in the C directory.
- Don’t forget to click sign in options and use the password you normally would use for logging into your device managed Microsoft account.. kinda like the one you used to lock the device in the first place.