Windows 11, forgot pin and can't use other sign in options

Anonymous
2024-04-13T04:40:49+00:00

I tried logging in with my fingerprint but some reason it didn't work and then said needs pin to sign in, I can't log in to my laptop at all, I forgot my pin and I unfortunately don't have my pin with me to type it out ( I usually have my passwords and pins written down somewhere incase I forget). It doesn't have the "I forgot my pin" option at all and tried disabling the secure boot option in BIOS, didn't do anything. I tried holding down shift+ restart to try entering to safe mode, did not work. I do not want to reset my laptop to lose all of my stuff and I'm at my wits end with this, how do I solve this?

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2024-10-02T23:26:26+00:00

    I too was stuck on the login screen at Step 5 as there was no "Utility Manager" icon displayed. After googling "Windows Utility Manager", I found if I held the Win key and U, it would indeed open the Utility Manager window (which now is the CMD prompt).

    Another tip is that after you log back in you need to run the CMD program as an Administrator.

    I was successful in getting back to my original login using this method.

    c12

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  2. Anonymous
    2024-10-06T18:22:10+00:00

    I've exactly the same question

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  3. Anonymous
    2024-10-08T22:00:57+00:00

    same. I have a lenovo device and when trying to access the c drive it goes to an x drive instead

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  4. Anonymous
    2024-10-08T22:02:46+00:00

    I am having the same issue, and do not know how to get back into my device either. I really do not want to re-image my device as I have delicate files on my computer.

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  5. Anonymous
    2024-10-10T11:40:15+00:00

    Hi Martin, after the command:

    net localgroup administrators [username] /add

    I gave the following message: "no 1376 system error , the specified local group doesn't exist"

    What should I do?

    Thx - Szilard

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