Hi
I get the same - did you get a useful answer?
Thanks
Eric
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I tried logging in with my fingerprint but some reason it didn't work and then said needs pin to sign in, I can't log in to my laptop at all, I forgot my pin and I unfortunately don't have my pin with me to type it out ( I usually have my passwords and pins written down somewhere incase I forget). It doesn't have the "I forgot my pin" option at all and tried disabling the secure boot option in BIOS, didn't do anything. I tried holding down shift+ restart to try entering to safe mode, did not work. I do not want to reset my laptop to lose all of my stuff and I'm at my wits end with this, how do I solve this?
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Hi
I get the same - did you get a useful answer?
Thanks
Eric
Hi Martin
With my ASUS there is something else blocking the CMD at reboot - I remember a trick of replacing the OSK with CMD - I get the toggle but I don't get the CMD or the On screen keyboard - any ideas on what blocks the CMD at the PIN screen?
Thanks
Hi, I am having the same issue however the command centre keeps responding with "The system cannot find the path specified". I have tried it multiple times and double checked that I have typed everything out correctly. Nothing else is working either
I tried this and just on step one even the windows logo isn’t showing on my laptop when the pc restarts. Is there any other way to fix the issue?
How do I “Navigate to the path below and delete the entire contents of this folder:”? I don’t know how to navigate to any path.