Windows 11, forgot pin and can't use other sign in options

Anonymous
2024-04-13T04:40:49+00:00

I tried logging in with my fingerprint but some reason it didn't work and then said needs pin to sign in, I can't log in to my laptop at all, I forgot my pin and I unfortunately don't have my pin with me to type it out ( I usually have my passwords and pins written down somewhere incase I forget). It doesn't have the "I forgot my pin" option at all and tried disabling the secure boot option in BIOS, didn't do anything. I tried holding down shift+ restart to try entering to safe mode, did not work. I do not want to reset my laptop to lose all of my stuff and I'm at my wits end with this, how do I solve this?

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2024-08-31T02:19:37+00:00

    Hi Martin

    At step 4 when i type wpeutil reboot and enter it restarts the computer but just put me back to the Lenovo logon screen

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  3. Anonymous
    2024-08-11T20:35:09+00:00

    Exact same issue as above.

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  4. Anonymous
    2024-08-11T20:34:26+00:00

    This is totally unclear to me.

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    5 people found this answer helpful.
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  5. Anonymous
    2024-07-17T16:42:46+00:00

    I cannot follow the instructions as provided in the first answer to the question, I cannot login, forgotten my PIN and have no other way to login. My fingerprint scanner sometimes doesn't recognize my finger print. Anyway, the issue is when I try to reboot to the Windows logo and hold the power button down, the logo doesn't appear and I am at the same login prompt screen. Help.

    I will need to change the PIN and reset the fingerprint ID once I am back in. Please help me to first get back in.

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    1 person found this answer helpful.
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