Windows 11, forgot pin and can't use other sign in options

Anonymous
2024-04-13T04:40:49+00:00

I tried logging in with my fingerprint but some reason it didn't work and then said needs pin to sign in, I can't log in to my laptop at all, I forgot my pin and I unfortunately don't have my pin with me to type it out ( I usually have my passwords and pins written down somewhere incase I forget). It doesn't have the "I forgot my pin" option at all and tried disabling the secure boot option in BIOS, didn't do anything. I tried holding down shift+ restart to try entering to safe mode, did not work. I do not want to reset my laptop to lose all of my stuff and I'm at my wits end with this, how do I solve this?

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2024-12-25T21:36:21+00:00

    Dear Microsoft Support Team,

    I hope you're well. I followed all the instructions provided, but now I am facing a critical issue. After resetting my PIN (due to forgetting it), I no longer have access to administrator privileges. I am now listed as a standard user and cannot run CMD or perform any administrative actions.

    However, I still have access to my Microsoft account. Could you kindly guide me on how to regain administrator access or resolve this issue?

    Your prompt assistance would be greatly appreciated.

    Thank you,
    Ali

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  2. Anonymous
    2024-07-17T16:42:46+00:00

    I cannot follow the instructions as provided in the first answer to the question, I cannot login, forgotten my PIN and have no other way to login. My fingerprint scanner sometimes doesn't recognize my finger print. Anyway, the issue is when I try to reboot to the Windows logo and hold the power button down, the logo doesn't appear and I am at the same login prompt screen. Help.

    I will need to change the PIN and reset the fingerprint ID once I am back in. Please help me to first get back in.

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  3. Anonymous
    2024-07-10T00:06:21+00:00

    After step number 6, how do you log into a new account?

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  5. Anonymous
    2024-08-11T20:35:09+00:00

    Exact same issue as above.

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