GET /eSCL/ScannerStatus HTTP/1.1The question is how do I stop it.

Anonymous
2024-04-03T21:57:00+00:00

My printer is prompted to print this at the top of pages, usually from drawer #2 which is envelopes. I have an Epson WF-4740. The information on line indicates that this is an across the board problem. I have contacted Epson and they say it is a Microsoft problem. To date I have tried every suggested fix but nothing stops it. Extremely frustrating!!!!

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Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-03-23T09:37:09+00:00

    Hi DBellaa, BillTxn, All,

    Thanks again for the help. No more of the messages for a week now after deleting all HP Diagnostics files from the C Drive. I had previously changed the settings of both printers per the suggestions in this thread (which didn't fully solve the issue).

    If the messages resume after the next Epson software update, I'll retire the HP printer and purge the computer of everything HP. The cartridges are too expensive anyway.

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  2. Anonymous
    2024-03-24T13:47:44+00:00

    Greetings to all, I finally got around to doing the fix describes below about renaming the HP scandoctor exc. fix and it seems to be working. I now have both my Epson and my HP printer on and the Epson is not printing out the messages.I looked at the dates on the files and they said Jan 20, 2024, and that is when this problem started.Hope it holds.Jim Musgrove

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  3. Anonymous
    2024-04-01T21:26:15+00:00

    Same with my Epson Eco Tank ET-2800. It prints a scanner status page at least once every day and when not printing the head moves back and forth every 9 seconds. The sound is highly annoying and I am tired of wasting paper.

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  4. Anonymous
    2024-04-02T16:57:25+00:00

    Greetings to all:

    I finally got my Epson printer to quit printing these status messages.

    I had to take the solution that was offered earlier.

    There are 4 or so HP files that are causing this.

    The solution was in one of the last postings.

    You just edit the folder names by putting the words TEMP in front of the HP folder name.

    Worked for me.

    Jim Musgrove

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  5. Anonymous
    2024-04-02T19:31:39+00:00

    Hi Jim,

    Sounds great! Can you please display the path of the folders?

    Thanks,

    Garry

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