GET /eSCL/ScannerStatus HTTP/1.1The question is how do I stop it.

Dear Mr. Matson,

I am a 74 year old retired trial lawyer and don't know anything about today's world. I have the same problem with a new Canon Image Class D570 printer.

I can't get Canon on the phone. So, I simply put information in my monitor's search bar and came up with this forum.

My Windows 11 shuts down and goes to sleep if I don't use my computer on a continuous basis. When I hit the button to login in, my printer prints out a piece of paper with the eSCL, etc. error. Sometimes it prints more than one page and does so at odd times.

My problem with today's world is that, as a cardiac "cripple," I can't take stress and can't function w/o having the ability to call someone at a company, be it a bank, store or, in this case, Canon.

I don't understand any of the instructions I found in this forum. I don't know what Win+R or Win+S means. However, after one hour I found "spooler," but didn't know what to do with it.

Have you found a person to contact at Microsoft about this problem?

Thank you.

Roy Warner

Dear Roy

Microsoft, unfortunately, does not seem to be engaging to address the issue. However, what some of us seem to have found is that if you change your computer's settings to print using a wifi connection with your printer, and disabling the USB connection between your computer and your printer, you will no longer experience the eSCL etc. issue.

So, this assumes your computer has a connection to the internet through wifi in your home. If this is the case, then:

1. You need to be able to connect your computer to your printer using a wifi connection.

and then

2. You need to be able to remove the printer connection setting on your computer that directs the computer to use the USB cable to connect to the printer.

This might be different depending on which brand of printer is being used, but we can give it a try...

Type "printers and scanners" into your computer's search bar at the bottom of the screen. Then select the "Printers and Scanners system settings" option. Here, you should see your printer brand listed. Ideally, you'll have an option that notes your printer make-and-model followed by the notation,"(networked)". IF this is the case, then left-click on that, and then select "Set as default". Then unplug the USB cable that runs from your computer to your printer. (Also, if there is another option that notes your printer make-and-model, but does not have the "networked" notation, left-click that, and then select "Remove". But only do this is you've been able to Set the "networked" option as default.) This should fix the problem, as we seem to think the issue is related to the USB connection.

However, if you do not see your make-and-model with a "networked" notation, or the steps above don't seem to follow with what you see, don't remove anything. You need to figure out, or have Canon explain to you, how to connect your computer to your printer with wifi, and then follow the steps I've listed, above.

Sorry I can't be of more help. I don't have a Canon, so not sure what your specific settings are.

Good luck.

Hello Roy:

I had the same problem with my Epson ET-3710 printer. Only way that I could correct the issue is to remove my USB cable and connect to my printer by WIFI. That has fixed the problem.

The Windows symbol is the key on your keyboard. It is just right of your control key (left bottom row). I tried what everyone was saying about holding it down along with pressing the other key/keys and it never solved my printer issue with Windows.

I fully understand your frustration. I had the same frustration. Windows needs to fix their problem.

Paul

Dear Paul,

You are very gracious to help an old retired NY trial lawyer who doesn't know anything about computers, now that I don't have associates to guide me. I'll find someone who knows how to linkup to wi-fi, just like airplane mode.

Thank you so much.

As others have said, switching your printer to Wi-Fi appears to solve the problem. If that's not something you can do, try pressing the "cancel print" button every time your printer wakes up. I'm afraid that's all I have to offer until Microsoft issue a fix.