No. I have never received an answer that actually worked from Microsoft.
I've found that trial-and-error is the best approach on a Windows machine.
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My printer is prompted to print this at the top of pages, usually from drawer #2 which is envelopes. I have an Epson WF-4740. The information on line indicates that this is an across the board problem. I have contacted Epson and they say it is a Microsoft problem. To date I have tried every suggested fix but nothing stops it. Extremely frustrating!!!!
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No. I have never received an answer that actually worked from Microsoft.
I've found that trial-and-error is the best approach on a Windows machine.
Just get Microsoft on the line. I just did that with a "chat" and remote access. Under an hour, fixed!
Go into your app and fine! HP Print/Scan Doctor and delete it. and restart your computer it should work.
Good luck
Sandy
Perfect! Will do! Thanks!
To add a potential fix into the mix, I was able to solve this for 2 of my users with USB connected Brother printers by going into Task Scheduler, Expanding out Task Scheduler Library > HP > HP Print Scan Doctor, and changing "Print Health Monitor" and "Print Health Monitor Logon" to Disable.
These computers do not have HP printers, are not HP computers, and should in no way have had this HP software, but disabling it resolved the issue of the 1 page error printing.
24 hours in and this solution is still working! I am going to say Thanks, Daniel Pratt 1!