Refresher. I have been on several of these boards since last fall. Just so everyone knows what my situation is:
The HP LaserJet Enterprise M553 is the printer that I am having the issue with. It must use the USB as it cannot function wireless-it does not have the capability. I have had this issue since I upgraded to Windows 11 in the Fall of 2021. I got rid of it once before using someone's suggestion to turn off the messages and that worked for about 3 months. Then we had a power outage in February of 2023 and when everything came back on (even though this laser printer is hooked up to an expensive battery /surge protector) the printer began printing the pages again and it has done it ever since. Sometimes it will wake up in the middle of the night and print out 3 full pages of this error. I have it set to not wake up and it does anyway. Most of the time it will print it out randomly as it sleeps and I wake it when I need to print. If I unplug it over night to conserve paper, it will print one or 2 pages upon restarting. I am unplugging both the power and the USB then plugging them in, in reverse order. I have 2 other inkjet printers that are both HP and both wireless and 2 different models, the HP Officejet Pro 7740 and the HP Officejet 9020 and neither have ever had this issue.
Ok. Someone on here suggested that we need to remove the HP Print/Scan Doctor. I did this and so far, for the last 9 hours, I have not had one wake up printed page or 1 additional page printed when printing from sleep. It was a CHORE trying to get it deleted and I finally had to go through clearing it from the registry and then removing it from the trash bin as well before it was completely gone. Then restart the computer. I noticed someone in the HP forum for REMOVAL of that HPPSD program stated that they had not had an HP printer in years but now had a different brand, I believe it was Epson and they said that the HPPSD was still loaded on their computer and they had no idea how. It will not show in your APPS/ADD/DELETE PROGRAMS. You will need to search for it using your search bar then open it. Once it opens (it usually will have to update) you can use Control-Alt-Delete to open your Task Manager. Find The HPPSD in the Task Manager and right click on it. Once you do this, you can choose to "Open File Location". That will tell you where it is hiding. I went into the Program Files and Program Files (x86) and it was in both of them as HP/ diagnostics. There were copies from printers all the way back to 2010 on there and I have only had this computer for 4 years. I deleted them all then I restarted and checked using "check hidden folders" and made sure all copies were deleted. So far. So good. If it starts up again, I will let you know! Good luck!