GET /eSCL/ScannerStatus HTTP/1.1The question is how do I stop it.

Anonymous
2024-04-03T21:57:00+00:00

My printer is prompted to print this at the top of pages, usually from drawer #2 which is envelopes. I have an Epson WF-4740. The information on line indicates that this is an across the board problem. I have contacted Epson and they say it is a Microsoft problem. To date I have tried every suggested fix but nothing stops it. Extremely frustrating!!!!

End.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

662 answers

Sort by: Oldest
  1. Anonymous
    2024-06-26T00:32:53+00:00

    This has been very intriguing. For the longest time, I thought the problem was with the printer not getting a notification to return to idle state. I'm changing my opinion.

    Throughout this thread, I applied all the suggested fixes: I had had an HP printer, disabled that file, disabled notifications, reinstalled the latest drivers, etc., etc. Nothing worked. And then the wifi with usb suggestion popped up.

    I have a Dell Inspiron 16 2-1 laptop seemingly connected directly to my internet cable. But wait, the Dell does not have an RS232 port so the "direct" cable actually is connected to a usb dongle! I have wifi turned off. I decided to test turning on wifi on the Dell and what do you know? Message gone. Initially, I was not happy because my work pc is located on the other side of my house from the router. I need good response time. I turned off wifi on the Dell and the message is still gone. Hmmm.

    I did a hard reboot. Still no error message. I consider it a communications issue but some combination of having a usb device connecting the printer directly to a pc and using wifi flips something in the operating system and clears the condition causing the error. I only had to do that once. I have subsequently turned off wifi on my Dell and the error is still completely gone.

    Yes, it is a Microsoft problem but it's obviously tricky. What role, i.e. what dlls are involved, in communicating with printers using wifi versus communicating with printers connected via usb. And why did my Dell fail every suggested solution but is now functioning fine after a single wifi connection and print job submission? I'm not using wifi at all now but there is a link to usb in the operating system that has now fixed the communication between the printer and my pc.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-06-26T15:22:53+00:00

    My problem seems to have been my HP printer which I still use and I did the 2 steps that was posted disabled HP Print Scan Doctor Service and Remove the check from Show informational notifications for local printers. and my Epson hasn't printed out the scanner status at all.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-06-27T13:45:48+00:00

    I am on Windows 10 Pro and I have this problem. It only started in the last 3 months. After a Microsoft upgrade.

    I would like a cure. I have tried everything I have heard about. no luck. please help!!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-06-27T13:58:20+00:00

    I'm on Widows 10 and this worked for me.

    Disable any HP or other manufacturer services

    1. On the keyboard press Windows Key +R
    2. Type in services.msc
    3. Find any other manufacturer service and disable them. (HP Print Scan Doctor Service,  HP Network Devices Support)

    Was this answer helpful?

    0 comments No comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more