Hello,
The issue you're describing with your Epson WF-4740 printer, where it prints GET /eSCL/ScannerStatus HTTP/1.1 at the top of pages, seems to be related to a communication problem between the printer and your computer. This issue is often attributed to a network communication error, possibly related to printer drivers or software conflicts. Here are some steps you can try to resolve this issue:
Update Printer Firmware:
Check if your printer has the latest firmware. You can usually find firmware updates on the Epson support website for your specific printer model. Update Printer Drivers:
Ensure that you have the latest drivers for your Epson WF-4740. Drivers can be downloaded from the Epson website. After downloading, install the drivers following the provided instructions. Check Printer Settings:
Sometimes, specific settings can cause issues. Check the printer settings from its control panel or the Epson printer software on your computer. Reset Printer to Default Settings:
Resetting your printer to its factory default settings can sometimes resolve odd issues. You can do this from the printer's control panel. Reinstall Printer Software:
Uninstall and then reinstall the Epson printer software on your computer. This can help clear any software conflicts. Network Configuration:
If your printer is connected to your network, ensure that the network settings are correctly configured. A misconfigured network can cause communication problems between your computer and printer. Try a Different Connection Method:
If you're using a wireless connection, try using a wired connection instead, or vice versa, to see if the issue persists. Contact Microsoft Support:
Since Epson suggested it's a Microsoft issue, you might also want to contact Microsoft Support for assistance, especially if the problem seems related to your computer or network. Consult with a Professional:
If none of the above solutions work, it might be helpful to consult with a professional technician. Remember, when making changes to your printer's firmware or settings, it's important to follow the instructions carefully to avoid any additional issues.
Best Regards, Saurabh