GET /eSCL/ScannerStatus HTTP/1.1The question is how do I stop it.

I think I have found a workaround until Microsoft fixes this problem with Windows 11. It is definitely a Microsoft problem.

I upgraded my Dell Inspiron and my Microsoft Surface Pro about 4-5 months ago. The hard drives on both of these pcs had been reformatted prior to the O/S installation. The Dell is connected directly to the internet via RS232 cable. The Surface Pro uses WIFI. I have an Epson XP-4100 printer at home.

After what I felt was extensive testing and following suggestions from Microsoft, I still got the Scanner error message. I was able to narrow it down to the situation when my pc was "asleep", as in when the screen saver turned on or when I powered down my pc but left the printer on. If I powered down, my printer BEFORE either of those conditions occurred, then I could print without errors.

Recently, using the Surface Pro at another site, I could not print at all using an HP115 Injet. This time the error message said there were jobs in the print queue. Checking the print queue showed no pending jobs. I then stopped the print spooler, as advised by Microsoft, and restarted the spooler. Microsoft said that would clear the queue. No dice. Same error.

I scoured different advice on the internet and found a solution. I stopped the print spooler and then issued the following from the Run command: C:\Windows\System32\spool\printers. It displayed 4 temporary files, which I deleted (CTRL A +Del). I restarted the spooler and tested the Scanner error problem both with the screen saver and turning off my pcs (both of them) and printing. NO ERRORS!

Microsoft is putting unseen temporary files in the print queue with Windows 11. This happens even with a clean install of the O/S. Here are the files:

Also having this issue - just started in the last week or so. Tried turning the alert settings off that were mentioned, still happening and wasting my check stock. Fix this please Microsoft.

August 21, 2023

Mr. Microsoft/Windows person - I performed your solutions - still have the same problem! When is Windows going to actually put out an update to fix the issue? Where are the programmers!!!

Marcia

OMG OMG OMG - I think this has actually worked - thank you so much, this was driving me mad !

Ciao Steve Bump

 

Benvenuto nella community Microsoft.

 

Posso fornire due passaggi da seguire per mettere di nuovo il computer in modalità di sospensione e riattivarlo e vedere se verrà stampato di nuovo (ti consigliamo di ripeterlo due volte per assicurarti che sia completamente sparito)

 

1. Win + R e digitare services.msc, trovare "spooler di stampa" nell'elenco dei servizi, fare clic destro su di esso - proprietà, impostare il tipo di avvio su "Automatico", quindi fare clic su OK per chiuderlo.

 

2. Pannello di controllo di ricerca WIN + S, aprire il dispositivo e la stampante, selezionare le proprietà della stampante - impostazioni del dispositivo - opzioni installabili, disabilitare la "notifica di stato della stampante", per diverse marche di stampanti e le versioni dei driver di questa interfaccia del portale potrebbero essere diverse.

 

se non riesci a trovare il portale, devi contattare il produttore del marchio per ottenere il portale, devi solo seguire per confermare che puoi trovare Assicurati solo di poter trovare la funzione "Notifica stato stampante" e disabilitala. 

 

Se qualcosa non è chiaro, non esitate a farmelo sapere.

 

 

Migliori saluti

Edoardo - MSFT | Specialista del supporto della community Microsoft

Stesso problema KYOCERA M2135DN.

Microsoft dovrebbe chiudere.