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My printer is prompted to print this at the top of pages, usually from drawer #2 which is envelopes. I have an Epson WF-4740. The information on line indicates that this is an across the board problem. I have contacted Epson and they say it is a Microsoft problem. To date I have tried every suggested fix but nothing stops it. Extremely frustrating!!!!
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If other methods have been unsuccessful and you have the option to use a wireless connection, try setting up the printer with a Wi-Fi only connection. Use the MS Windows Control Panel Uninstall function to completely remove the existing printer drivers/software package. Then, download the latest drivers from the printer manufacturer's website and install the printer with a wireless connection.
My Notebook Computer came with Windows 11 Pro version pre-installed, and I use a Brother Laser All-in-One connected with a USB cable. and have spent hours with Microsoft Windows Support via Chat and after opening 3 cases and having their tech support log in using QuickAssist, updating the Brother print driver, unchecking some setting in Windows, nothing solved the problem. Microsoft points their finger at Brother, and Brother insists it's a Microsoft issue. It doesn't take a Computer Science degree to know that Microsoft has a bug in their Operating System that occurred during some update, since the problem didn't exist until recently. Microsoft is unwilling to fix this problem or even acknowledge that it makes no sense that the printer manufacturer is the one responsible for the problem. (If that was so, why would multiple manufacturers all have the same issue!
I tried multiple suggestions to stop this issue from wasting paper without success. During the multiple set-up attempts, I used a USB cable to connect the printer to my desktop computer. What finally worked was uninstalling all the Brother software and then installing the latest Brother driver package as a wireless connection instead of a USB cable connection. This stopped the printer status statements from printing.
Step 4 worked for me. C'mon microsoft
I have an Epson 4730 printer at work. I have gone through about 2 reams of paper over the past 3 months with this problem. This solution has worked for a week now. THANK YOU!!!!!! It appears that, no matter what printer or computer you have, somehow this HP printer setting gets turned on and the new update to Windows 11 makes it do this. I am no expert, but that is my view!! So no matter what you have, try this. I found the 2 spots with these directions, and once both were turned off, the problem has gone away. Yey!
Jodi Rhoades,
I am glad it did!~ I didn't come up with it. Someone on this post called Daniel1 did and I thank that person 100%. I am almost at 2 weeks with zero issues and that Daniel1 should be getting paid by HP, Epson, Canon AND MS for having fixed this.
