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My printer is prompted to print this at the top of pages, usually from drawer #2 which is envelopes. I have an Epson WF-4740. The information on line indicates that this is an across the board problem. I have contacted Epson and they say it is a Microsoft problem. To date I have tried every suggested fix but nothing stops it. Extremely frustrating!!!!
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
There was another post a few threads up that listed changing the names of the files to "temp". That is above my pay grade so I didn't try it, but maybe you can scroll back through and see if it works for you. Many found relief with that who didn't find it with DanielPratt1's fix. I hope you find something either way! This absolutely is the biggest waste of money!
Someone fixed something but it wasn’t me. My problem just stopped occurring
Don’t know what happened but I’m grateful
Sorry I can’t share a fix
Mine would do that occasionally as well , but I was never lucky enough it would stick for more than a couple weeks so I hope yours does. Maybe there was an update and I didn't realize it and it fixed it for everyone. Either way, good on you that you got some relief from the ink and paper waste! fingers crossed it sticks!
Have you installed the full feature software from Epson for your model and followed the promts to connect your printer?
Its not an MS or win problem, its a user problem with an incorrect installation of their third party hardware.
By default win 11 does not update drivers
I have both Epson and HP printers running with no issues on both win11 & win10, wireless & usb
Typical. Blame everyone else.
I have to call that person, Palcouk out. They must have installed it incorrectly as well or why else would they be on this thread? This error is not something you would randomly stumble across in your online searches. LOL So this person being rude and saying it is our fault and not MS or HP fault is not very smart because anyone with a brain would know that they didn't end up on this thread by accident. Either they have the same issue and just trying to be a keyboard warrior and make themselves feel better OR they work for one or the other companies HP/MS and are trying to do damage control. Either way, it isn't a user problem. It is an MS problem. MS owned it as their issue back in October 2023. While this person is searching for ways to fix this issue on their epson and hp printers on both windows 10 and windows 11 with "no issues" ;) -- they can also google this and see where MS said in October they know this is a known issue with their driver updates and they are working on a repair. ;) have a nice day though Palcouk...thanks for playing.
Update: the task library fix only worked for a day. Then the GET/scanner status started printing even more, like 5x per hour instead of 5 times per day. I followed many suggestions from this forum and Google. I just started to troubleshoot and problem solve because most of the suggestions did not work for me.
This issue was in an office setting with multiple computers/printers/scanners connected to the network. The issue was only happening with one HP computer that had a stand alone Lexmark MS823 printer connected by USB, epson DT780 scanner connected by USB and Epson smart tank connected wirelessly. The scanner status was printing on the Lexmark printer that didn’t have a scanner.
I deleted the epson scan 2 app which did nothing. I deleted the Lexmark drivers and re-downloaded which did nothing. Then I decided to go into the installed apps and see if maybe the HP doctor app had somehow auto-installed… There was nothing in there so I just started uninstalling any apps that seemed unnecessary. I deleted a bunch of the HP apps that were not related to the CPU or Network functionality and that worked. The annoying get/scanner status page finally stopped printing. Please be careful when doing this because on a different occasion I accidentally deleted the app that allowed the computer to connect to wireless networks and was never able to restore that app so the computer became useless.
I’m not sure if this is really a Microsoft issue but I assume it was something that auto-installed with a Microsoft update for HP. Sometimes when you download adobe, the McAfee auto installs and McAfee is the worst, it causes the computer to go haywire. That’s what this felt like but McAfee was not installed on this computer. I have seen people in this forum say they had this issue with dell so I don’t want to say it’s HP but deleting all of those unnecessary HP apps did the trick for me.
Have you installed the full feature software from Epson for your model and followed the promts to connect your printer?
Its not an MS or win problem, its a user problem with an incorrect installation of their third party hardware.
By default win 11 does not update drivers
I have both Epson and HP printers running with no issues on both win11 & win10, wireless & usb
Typical. Blame everyone else.
