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My printer is prompted to print this at the top of pages, usually from drawer #2 which is envelopes. I have an Epson WF-4740. The information on line indicates that this is an across the board problem. I have contacted Epson and they say it is a Microsoft problem. To date I have tried every suggested fix but nothing stops it. Extremely frustrating!!!!
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the same issue and tried every suggestion and have just had my Epson ET-2720 replaced with
Epson-2820 because of another issue. Why can't Microsoft fix this, or don't you want customers?
I am sick and tired of the lame solutions being offered from the 'non-support' area of Microsoft.
Please try the solution found here:
As others have said, switching your printer to Wi-Fi appears the only way to solve the problem. If, as you say, your printer can't connect to Wi-Fi, try pressing the "cancel print" button on the front of your printer (if it has one) every time your printer wakes up. I'm afraid that's all I have to offer until Microsoft issue a fix.
Robert, I gave up trying to make my printer work with the USB cable. Good luck with getting a fix for it from Windows.
Switching to WiFi from USB connection is not practical for me. My printer does not have a WiFi capability without purchasing add-in hardware that I tried once before without success. Why can't I get a solution that is just an extension of what I've been doing for years--just a simple USB cable connection?
