GET /eSCL/ScannerStatus HTTP/1.1The question is how do I stop it.

Anonymous
2024-04-03T21:57:00+00:00

My printer is prompted to print this at the top of pages, usually from drawer #2 which is envelopes. I have an Epson WF-4740. The information on line indicates that this is an across the board problem. I have contacted Epson and they say it is a Microsoft problem. To date I have tried every suggested fix but nothing stops it. Extremely frustrating!!!!

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Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-02-26T21:35:44+00:00

    Yes. That works great....as long as your WiFi is up and running. Out here in the wilds of Nevada, WiFi is spotty and of course, it goes out altogether when something important comes up to print. Ha! Also, whenever the WiFi cuts out and comes back in, the printer runs a "refresh connection" program that takes time and sometimes has to run a couple of times before it finds the printer and the wifi connection again.

    Windows 11 sucks.

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  2. Anonymous
    2024-02-26T17:42:59+00:00

    Quick Questions. Is your laptop an HP? When you open up Task Scheduler and expand out the Task Scheduler Library, do you see HP > HP Print Scan Doctor?

    I'm still trying to figure out how one of my users who didn't have anything HP related had this Task Scheduled on his computer which was causing this issue until I disabled the 2 tasks within the HP Print Scan Doctor folder.

    Daniel Pratt1,

    I have seen this on so many boards across the web. People who don't have any HP related items are having that HP Scan doctor somehow installed on their computers after the update. As an HP computer/printer owner, I will be the first to admit, that program is absolute trash and rarely does anything other than lock up your computer when you run it then tell you it doesn't see any issues and you will need to contact HP directly. It will require an update every time you use it, even if you just used it 2 hours prior and it will reinstall itself so that you have MULTIPLE copies of it on your system rather than simply updating. I just found this out when my tech was trying to find the source of this error printing issue. He also found that no matter how deep in he went to delete it, it will always reinstall itself in the background when I restart my system. I also have a brand new LG laptop but have not had any issues with it so far as I only use wireless printing with it on my HP printers. I did go in and attempt to use your Task Scheduler suggestion that worked flawlessly on my HP computer though and HP does not even show up on that LG laptop so it is a mystery for sure.

    Thank you for that suggestion. So far, I am 2 weeks in on your recommendation as of tomorrow and not ONE page printed !!!! 2 years of this on my HP Laserjet Enterprise M553...TWO YEARS!!! And your solution finally worked. You are a genius. I hope you tell your significant other this when you get home today. LOL!

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  3. Anonymous
    2024-02-26T17:21:24+00:00

    Quick Questions. Is your laptop an HP? When you open up Task Scheduler and expand out the Task Scheduler Library, do you see HP > HP Print Scan Doctor?

    I'm still trying to figure out how one of my users who didn't have anything HP related had this Task Scheduled on his computer which was causing this issue until I disabled the 2 tasks within the HP Print Scan Doctor folder.

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  4. Anonymous
    2024-02-26T16:41:37+00:00

    If other methods have been unsuccessful and you have the option to use a wireless connection, try setting up the printer with a Wi-Fi only connection. Use the MS Windows Control Panel Uninstall function to completely remove the existing printer drivers/software package. Then, download the latest drivers from the printer manufacturer's website and install the printer with a wireless connection.

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  5. Anonymous
    2024-02-26T16:29:21+00:00

    My Notebook Computer came with Windows 11 Pro version pre-installed, and I use a Brother Laser All-in-One connected with a USB cable. and have spent hours with Microsoft Windows Support via Chat and after opening 3 cases and having their tech support log in using QuickAssist, updating the Brother print driver, unchecking some setting in Windows, nothing solved the problem. Microsoft points their finger at Brother, and Brother insists it's a Microsoft issue. It doesn't take a Computer Science degree to know that Microsoft has a bug in their Operating System that occurred during some update, since the problem didn't exist until recently. Microsoft is unwilling to fix this problem or even acknowledge that it makes no sense that the printer manufacturer is the one responsible for the problem. (If that was so, why would multiple manufacturers all have the same issue!

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