GET /eSCL/ScannerStatus HTTP/1.1The question is how do I stop it.

Anonymous
2024-04-03T21:57:00+00:00

My printer is prompted to print this at the top of pages, usually from drawer #2 which is envelopes. I have an Epson WF-4740. The information on line indicates that this is an across the board problem. I have contacted Epson and they say it is a Microsoft problem. To date I have tried every suggested fix but nothing stops it. Extremely frustrating!!!!

End.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-02-11T00:37:41+00:00

    Good grief. I 100% agree. This is a HUGE and COSTLY WASTE that was not an issue until fairly recently. This waste is infuriating. @MICROSOFT, take responsibility for the trouble that YOU are inflicting on all of us. Get it done.

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  2. Anonymous
    2024-02-10T01:36:25+00:00

    Hi, my printer is an epson wf4740 and the above solution does not work for me either.

    Can you please provide a solution? Can microsoft either fix the code or back out the upgrade?

    All this ink and paper are being wasted!!! PLEASE!!!

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  3. Anonymous
    2024-02-09T01:14:56+00:00

    Hello Steve Bump

     

    Welcome to Microsoft Community.

     

    I can provide two steps for you to follow to put your computer to sleep mode again, and wake it up and see if it will print again (we recommend repeating this twice to make sure it is completely gone)

     

    1. Win+R and type services.msc, find "print spooler" in the list of services, right click on it - properties, set the startup type to "Automatic", then click OK to close it.

     

    1. WIN + S search control panel, open the device and printer, select printer properties - device settings - installable options, disable the "printer status notification", for different brands of printers and driver versions of this portal interface may be different.

     

    if you can not find the portal, you need to contact the manufacturer of the brand to obtain the portal, only need to follow up to confirm that you can find Just make sure that you can find the "Printer Status Notification" function and disable it. 

     

    If anything is unclear, please do not hesitate to let me know.

     

     

    Best Regards,

    Edward - MSFT | Microsoft Community Support Specialist

    Hi, my printer is a HP Colour Laser Jet Enterprise M553 and the above solution and the above does not work. Is there another solution?

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  4. Anonymous
    2024-02-08T18:11:19+00:00

    It's been over a year since you posted...and it's still a problem. I just bought a new computer with Win11 and my Epson ET2803 printed just fine for awhile but now it's started doing the same thing. Massive ink and paper loss. Annoying.

    A year and they still have not fixed the problem.

    My solution is to pull the paper out until I need to print.

    But that doesn't solve the print head clicking back and forth.

    BTW, I have subscribed to Tech Support through Office Depot. They have no clue how to fix this nor are they willing to try.

    Complete waste of money...

    ____________________________________

    Ok. I went to Epson, followed the instructions to connect by WIFI. That worked...except when I went to print, nothing happened ,,,,they didn't say I had to change the printer setup manually to not be connected to USB but to Epson network. Once I figured that out...and it was just by chance....and made the change...the maintenance program ran a troubleshoot and found the unprinted documents, printed them, and now it works. Hopefully no more scanner status error reports.

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  5. Anonymous
    2024-02-08T17:02:08+00:00

    This seems to have fixed the issue the issue for me also, thank you! Keeping my fingers crossed that it stays fixed...

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